Remote Client Experience & Program Coordination

Brightside Collective; Australia; Hybrid; AUD 34,440,000 - 48,216,000; Part time

Job summary

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible, remote role. You will support communication, coordinate activities, and help maintain records within an established program framework.

Ideal candidates bring administrative or customer service experience, strong organisational skills, and the ability to work autonomously with clear direction. The role offers flexible scheduling, ongoing onboarding and professional development, and a

Qualifications

• Experience in administrative or customer-facing roles.
• Ability to work autonomously within a structured framework.
• Strong organisational and communication skills.

Responsibilities

• Supporting communication and coordination activities within a structured online program environment
• Managing communication and follow-up activities using established processes
• Following guided systems and step-by-step workflows
• Maintaining accurate records and organised communication activities
• Using simple digital tools to stay organised and consistent
• Participating in ongoing learning and professional development opportunities

Skills

Administration

Customer Service

Client Coordination

Time Management

Job description

Brightside Collective is seeking a Client Experience & Program Coordination professional for a flexible, remote role. You will support communication, coordinate activities, and help maintain records within an established program framework.

Ideal candidates bring administrative or customer service experience, strong organisational skills, and the ability to work autonomously with clear direction. The role offers flexible scheduling, ongoing onboarding and professional development, and a