Remote Client Experience & Program Coordinator

Brightside Collective; City of Melbourne; Hybrid; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Flexible scheduling

Onboarding & training

Professional support

Job summary

Brightside Collective is seeking a Client Experience & Program Coordinator for a flexible, remote role that suits individuals who value organisation, strong communication, and the ability to work autonomously within a structured environment.

You’ll contribute to a structured online program, manage communications and follow established workflows, and maintain accurate records while using simple digital tools to stay organised.

Qualifications

• Experience in administration, customer-facing or coordination roles.
• Ability to follow structured processes and document activities.
• Strong communication and self-motivation in a remote setting.

Responsibilities

• Support communication and coordination within a structured online program.
• Manage follow-up activities using established processes.
• Adhere to guided systems and workflows.
• Maintain accurate records and organised communications.
• Use simple digital tools to stay organised.
• Participate in ongoing learning and professional development.

Skills

Administration

Customer service

Client support

Team coordination

Operations support

Business ownership

Education/training environments

Job description

Brightside Collective is seeking a Client Experience & Program Coordinator for a flexible, remote role that suits individuals who value organisation, strong communication, and the ability to work autonomously within a structured environment.

You’ll contribute to a structured online program, manage communications and follow established workflows, and maintain accurate records while using simple digital tools to stay organised.