Remote Booking Coordinator — Flexible Schedule & Training

Horizon3Ai; Sydney; Remote; AUD 52,000 - 64,000; Full time

Job summary

Horizon3Ai Australia is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will thrive in a remote environment, coordinating with clients and providers, handling information accurately, and delivering timely confirmations and updates throughout the booking process.

Training is provided to support your success.

Qualifications

• Strong communication skills and attention to detail.
• Excellent organization and time-management are required.
• Ability to learn and use booking systems.
• Experience in booking or customer service is helpful but not required.
• Comfortable researching information online.

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Communication

Organization

Attention to detail

Customer-centric

Online research

Basic IT skills

Booking systems

Time management

Reliability

Customer service exp

Job description

Horizon3Ai Australia is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. You will thrive in a remote environment, coordinating with clients and providers, handling information accurately, and delivering timely confirmations and updates throughout the booking process.

Training is provided to support your success.