Relief Manager

Storage King; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Performance bonuses

Car allowance

Training and progression

Flexible environment

Uniform allowance

On-site parking

Health insurance discount

Wellbeing program

Paid parental leave

Employee discounts

Job summary

Storage King in Brisbane is seeking a Relief Store Manager to join our dynamic store network. In this full-time role you will lead day-to-day store operations, deliver exceptional customer service and manage facilities.

You will roster across southern Brisbane, Ipswich and Logan, travel between locations as needed, and support Store Management with outcomes-driven leadership. A competitive hourly rate, bonuses and a car allowance are on offer.

Qualifications

• Experience in retail, sales or hospitality preferred.
• Ability to deliver customer service excellence with a proactive attitude.
• Enthusiastic team player with strong work ethic.
• Willingness to travel across locations and cover rosters.

Responsibilities

• Oversee day-to-day store operations and customer service.
• Manage end-to-end store operations and facilities.
• Roster across locations to cover gaps and travel as needed.
• Lead and support Store Management with performance outcomes.

Skills

Retail background

Customer service

Team player

Goal oriented

Computer literate

Attention to detail

Problem solving

Driver's license

Forklift license

Saturday work

Job description

• Full time | No late nights, Sundays or Public Holidays
• Competitive Salary | Monthly & Quarterly Bonuses | Car allowance
• Training program | Certified Great Place to Work® | Health & wellbeing perks

About Our Company:

Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in self-storage, and with continued growth plans, it is an exciting time to become involved with our brand.

Certified Great Place to Work – 2025/2026 in both Australia and New Zealand

The Role:

To help in our mission to continue being the best in what we do, Storage King is currently seeking a Relief Store Manager in a full-time role to join our business across southern Brisbane, Ipswich and Logan.

Relief Store managers are key in the day-to-day management of the operation, including overall responsibility for customer service, end-to-end store management, including overall facilities management. No two days are the same in this role. Being a Relief Store Manager at Storage King is as exciting as it is rewarding.

This role will involve a roster across a variety of locations in a given region to assist the Store Management team in covering gaps in rosters. This role requires a very adaptable person who enjoys a changing environment and is happy to travel.

Working hours:

Full time - 38 hours per week across 5 days.

Flexibility is required, as shifts may be scheduled on any day between Monday and Saturday.

No late nights or public holiday work is required.

Primary locations are:

• Jindalee
• Ipswich
• Acacia Ridge
• Springwood
• Browns Plains
• Crestmead
• Salisbury
• Loganholme

About you:

To be successful in this role, you will bring:

• Ideal if you have a retail, sales or hospitality background
• A passion for delivering customer service excellence, with an above and beyond attitude and work ethic
• An enthusiastic team player, always wanting to exceed expectations
• Be goal orientated and results-driven
• Be computer literate, with good email and have confident telephone communication skills
• High level of attention to detail across all tasks
• Enjoy problem-solving and taking ownership of tasks
• Current full driver's license and access to vehicle
• Forklift license desirable but not essential
• Ability to work on Saturdays when required

In return we offer:

• Competitive hourly rate + monthly and quarterly performance bonuses + car allowance
• Full training and career progression opportunities
• A flexible working environment and strong team culture
• No late nights or public holidays
• Uniform and laundry allowance
• On-site parking provided
• Discounted health insurance through Medibank
• Assure Wellbeing Program – access to a wide range of free, confidential support services for you and your immediate family. This includes professional counselling, nutrition and lifestyle coaching, financial and legal advice, and wellbeing tools to help you thrive both at work and in life.
• Paid Parental Leave – generous paid leave for primary carers (16 weeks) and partners (4 weeks) after 12 months of service, supporting you during one of life’s most important milestones
• Access to exclusive retail discounts on fashion, groceries, travel, and more via our employee platform

Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers storage requirements and enjoy contributing to the end-to-end running of a store, you’d be a great fit for our team!

Want to learn more about working with us? Visit our careers site to hear from our team, watch employee videos and see what makes Storage King a great place to grow your career. https://storagekingcareers.com.au/