Relief Club Supervisor - Casual Operations Lead

Club Macquarie

Newcastle-Maitland

On-site

AUD 50,000 - 68,000

Part time

3 days ago

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Job summary

Club Macquarie is seeking a motivated Casual Relief Supervisor to lead and support Club Supervisors and the Operations Manager. You will oversee daily operations, events, and customer service, across Bar, Cellar, Bistro, Gaming, Tab and Keno, ensuring a safe, welcoming environment.

Applicants should have at least 2 years in a supervisory role in hospitality or club settings, with RSA certification and a confident, engaging personality. Weekend and public holiday availability are required.

Qualifications

Experience in a Supervisory or Duty Manager role within hospitality/club environment.
Strong customer service delivery and ability to foster a welcoming atmosphere.
Accurate cash handling with opening/closing and safe reconciliation.

Responsibilities

Coordinate daily club operations ensuring compliance with policies and regulations.
Deliver excellent customer service, liaise with Members and Guests to resolve issues.
Oversee and coordinate Club events and functions with the Functions Manager and Head Chef.
Supervise all areas including Bar, Cellar, Bistro, Gaming, Tab and Keno.
Maintain safety and security per Health and Safety guidelines.
Communicate effectively with Management, both written and verbal.
Open/Close the Club when required and direct Security staff as needed.