Release Coordinator

Digital Health Inc; Sydney; Hybrid; AUD 101,000 - 114,000; Full time

Benefits offered by this job

Hybrid work

Christmas closedown

Wellbeing program

Flexible work options

Collaborative spaces

Generous leave

Job summary

Australian Digital Health Agency in Sydney CBD NSW is seeking a proactive Release Coordinator (Sydney, Brisbane or Canberra based) to plan and coordinate technology changes across national digital health platforms. You will collaborate with technical experts, project teams, business stakeholders and external service providers to deliver successful implementation outcomes.

Hybrid working across Sydney, Brisbane or Canberra offices is available, with opportunities to drive governance, risk

Qualifications

• Experience coordinating complex ICT releases to deadlines.
• Excellent report writing and presenting to diverse audiences.
• Ability to identify risks and issues and enable decision making.
• Strong organisational skills and ability to manage priorities.
• Initiative and adaptability with minimal direction.
• ITIL Foundation Certification is highly desirable.

Responsibilities

• Coordinate technology releases across major digital health platforms.
• Collaborate with business, ICT and external vendors.
• Lead planning activities and facilitate delivery meetings.
• Monitor risks, issues and dependencies for informed decisions.
• Prepare governance briefings, reports and release documentation.
• Contribute to continuous service delivery improvements.

Skills

Coordination

Stakeholder management

Communication

Risk management

Governance

ITIL knowledge

Job description

Australian Digital Health Agency – Sydney CBD NSW

We are seeking a proactive and organised Release Coordinator (Sydney, Brisbane or Canberra based) or someone with strong coordination experience within a similar environment to play a key role in delivering technology changes that support Australia's digital health services. This is an excellent opportunity to apply your coordination skills or gain further exposure to enterprise-scale ICT operations, stakeholder engagement, governance and service delivery.

The Australian Digital Health Agency leads the national effort to digitally enable Australia’s health system. We support the delivery of person-centred, connected healthcare through the development and adoption of digital health services and systems. Our work includes managing My Health Record, Electronic prescriptions, and the 1800MEDICARE app, ensuring a healthier future for all Australians through connected healthcare.

You will collaborate with technical experts, project teams, business stakeholders and external service providers to plan and coordinate releases, manage competing priorities, identify risks and support successful implementation outcomes.

Key Responsibilities

• Coordinating technology releases across major digital health platforms and services.
• Work with a broad range of stakeholders across business and ICT teams.
• Lead planning activities and facilitate meetings that drive delivery outcomes.
• Monitor risks, issues and dependencies and support informed decision‑making.
• Prepare briefings, reports and release documentation for governance forums.
• Contribute to continuous improvement initiatives that enhance service delivery and operational performance

Key Criteria

• Demonstrated ability to coordinate complex pieces of work and deliver outcomes within agreed timeframes within a similar role.
• Effective communication skills, including preparing reports, briefings and presenting information to diverse audiences.
• Sound judgement, problem‑solving ability and experience managing risks and issues.
• Strong organisational skills and ability to manage competing priorities.
• Demonstrated initiative, adaptability and ability to work under limited direction.
• ITIL Foundational Certification (Highly Desirable)

Australian citizenship is a mandatory eligibility requirement. Candidates must be able to obtain and maintain both a national police clearance and a Baseline security clearance, with the capacity to attain a higher-level clearance if required by the Agency.

Benefits and Working Arrangements

• Sydney, Brisbane or Canberra offices with Hybrid working arrangements.
• Annual Christmas closedown– with no leave deduction!
• Our Wellbeing Sessions & Employee Assistance Program will give you the best opportunity to balance work and life
• Work From Home & Attractive Flexible Working Arrangements: All staff can apply for flexible work arrangements that offer a range of options for how, when and where you work.
• Collaborative workspaces with new technology available within central locations.
• Generous leave opportunities including Parental (primary & secondary), compassionate, Aboriginal & Torres Strait Islander Leave, Cultural, Emergency Response, Defence, and Half Pay option.

Salary: $101,379 - $114,373 plus 15.4% superannuation, depending on skills and experience.