Relationship Manager - NSW

Prestige In Home Care; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Bonuses

Birthday Off

Job summary

Prestige Inhome Care in Sydney is seeking a driven Relationship Manager to expand our presence across NSW. This role focuses on developing trusted partnerships with hospitals, healthcare professionals, retirement communities, and other referral partners to generate new client opportunities and strengthen the company’s local reputation.

You will manage referral pipelines, support hospital-to-home transitions, attend and run community events, and collaborate with internal teams to balance demand

Qualifications

• Experience in relationship management, business development or service-based sales.
• Excellent interpersonal and communication skills.
• Ability to build rapport and influence stakeholders.
• Strategic thinker with growth focus.
• Autonomous and collaborative, with strong time management.
• Knowledge of NSW hospital and healthcare networks is advantageous.

Responsibilities

• Develop and grow Prestige Inhome Care's presence across NSW, especially Sydney.
• Manage referral pipelines with hospitals, healthcare teams and retirement communities.
• Support hospital-to-home transitions and coordinate with internal teams.
• Attend and run community events to build local partnerships.
• Balance client demand and service capacity across the region.

Skills

Relationship management

Interpersonal skills

Build rapport

Strategic thinking

Autonomy

Time management

Healthcare experience

Sydney connections

Driver's license

Job description

About Us

At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.

About Us

At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.

About The Role

We're looking for a driven and relationship-focused Relationship Manager to grow Prestige Inhome Care's presence across NSW, particularly the Sydney region.

This is a highly people-focused role where you'll spend your time developing and building trusted relationships with hospitals, healthcare professionals, retirement living communities, allied health providers and other referral partners to generate new client opportunities and strengthen Prestige's local reputation.

Alongside relationship development and networking, you'll manage referral pipelines, work closely with private hospitals and healthcare teams to support hospital-to-home transitions, attend and run community events, and work collaboratively with internal teams to balance client demand and service capacity across the region.

About You

This role is ideal for you if you enjoy being out in the community, you thrive on building rapport and partnerships and are motivated by achieving goals and meaningful growth outcomes through genuine relationship-building rather than hard sales tactics.

You're a natural relationship-builder who thrives in a people-focused environment and enjoys connecting with others to create meaningful outcomes.

You bring initiative, strategic thinking and strong commercial awareness, while remaining deeply connected to purpose-driven work. You're confident working autonomously, managing your own activity and KPIs, and building long-term partnerships based on trust and credibility.

You Will Bring

• Proven experience in relationship management, business development or service-based sales
• Exceptional interpersonal and communication skills
• Strong ability to build rapport and influence stakeholders
• A proactive and strategic approach to driving growth opportunities
• Confidence working both autonomously and collaboratively
• Strong organisational and time management skills, to manage competing priorities
• Healthcare, aged care, community care or hospital experience will be highly regarded
• Local knowledge or connections in N/S/E Sydney corridor an advantage
• Current driver’s licence

What’s in it for You?

We're proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running, reflecting our supportive, empowering, and values-driven culture.

We genuinely believe our people are our greatest strength. From our carers providing extraordinary support in our client's homes across the East Coast of Australia, to our passionate office team behind the scenes, every person here plays a vital role in helping our clients live independently with dignity and joy.

When You Join Our Team, You Can Enjoy

• Your Birthday Off - celebrate your special day on us
• Grow and Learn - access to the Prestige Training Hub, 5 days paid study leave, mentoring programs, leadership retreats, and more
• A Warm Welcome - tailored onboarding and induction plans
• Give Back - one paid Volunteer Day each year
• Celebrate Together - awards nights, Christmas parties, wellness initiatives, guest speakers, and team-building activities
• Excellent leadership - a supportive leadership team that is strongly connected to our purpose and values the ongoing development of our people
• Support When You Need It - confidential counselling through our Employee Assistance Program (EAP)
• Retail Discounts - access to discounts across a wide range of retailers

This position will also offer a company vehicle and the potential to earn performance-related bonuses.

At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive.