Relationship Manager Gift in Wills

The Salvation Army; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Vehicle allowance options

NFP salary packaging

Flexible working arrangements

Career development

Paid parental leave

Employee Assistance Program

Inclusive workplace culture

Job summary

The Salvation Army is seeking a permanent, full-time Relationship Manager Gift in Wills to join the Redfern, NSW team covering south Sydney. The role focuses on securing Gifts in Wills, stewarding bequestors, and supporting social development programs through strategic bequest relationships.

You will work within a dynamic fundraising team, reporting to the Team Leader, with hybrid WFH arrangements. Strong relationship-building and sales experience in NFP contexts are essential.

Qualifications

• Ability to operate in a fast-paced and complex nonprofit environment.
• Drive to achieve results with a focus on meeting budgets, KPIs and targets.
• Experience in best-practice sales techniques including empathy selling.
• Ability to liaise with legal and finance professionals.
• Ability to communicate and empathise with high net worth individuals from diverse backgrounds.

Responsibilities

• Build a pipeline of potential bequestors through solid account management and sales principles to grow the gifts in wills portfolio.
• Secure, build and manage relationships with bequestors and intermediaries such as solicitors and explain the organisation’s impact.
• Achieve financial and non-financial targets and KPI’s.
• Develop and implement engagement strategies and communication plans.
• Represent the organisation at networking functions, industry forums and meetings, guiding supporters through events and appeals.

Skills

Relationship building

Negotiation

Account management

Sales

Fundraising

Job description

Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About the Role

Our incredible Fundraising team is currently looking for a permanent, full time, Relationship Manager Gift in Wills to join their Redfern, NSW team covering south Sydney NSW. We offer hybrid WFH arrangements. Reporting to the Team Leader. Gift in Wills, you will be responsible for securing Gifts in Wills, stewarding and empowering potential bequestors to support a myriad of social development programs through their legacy focused on nurturing long-term relationships.

Key Responsibilities

• Building a pipeline of potential bequestors through sound account management and sales principles, in order grow the bequests portfolio and achieve financial targets;
• Securing, building and managing relationships with prospective and confirmed bequestors and their intermediaries such as solicitors and enhancing their understanding of the organisation and acknowledging their contribution;
• Achieving financial and non-financial targets and KPI’s;
• Developing and implanting engagement strategies and communication plans;
• Representing the organisation at networking functions, industry forums and face to face meetings and progressing supporters’ through events, appeals and immersion experiences.

About you

Your strong ability to build relationships and your excellent negotiation skills have been gained in NFP fundraising or in account management/ business development / sales environments such as finance, aged care sector, financial planning or trusts and estates.

You also have:

• The ability to operate in a fast-paced and complex business environment;
• The drive to achieve results, with a focus on over-achieving on budgets, KPI’s and targets;
• Experience in best-practice sales techniques including empathy selling;
• Ability to liaise with legal and finance professionals;
• and The ability to communicate and empathise with high net worth individuals from all walks of life.

Why work for us

• Vehicle allowance options
• Eligible employees can access NFP salary packaging
• Flexible working arrangements
• Opportunity for career development
• Paid parental leave
• Employee Assistance Program
• Internationally renowned not-for-profit organisation
• An inclusive culture of dedicated, passionate and professional team members
• Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by:

• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others.

Find more information here.

Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.

Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Check out our volunteer opportunities here.