Mentor - Parent Pathways - Adelaide South

The Salvation Army; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

9-day fortnight option

Salary packaging benefits

Comprehensive training and education支持

Job summary

The Salvation Army Employment Plus invites applications for a Parent Pathways Mentor in Morphett Vale. You will support parents to identify and reach education and employment goals, empowering and encouraging them through program milestones.

As the mentor, you will build relationships, address barriers, coordinate referrals to community services, and help participants secure lasting employment with local employers.

Qualifications

• Minimum Certificate III qualification in Employment Services, Community Services or related area.
• Experience in case management, employment services or social services is highly regarded.
• Experience in empowering participants and navigating barriers in the community.
• Strong written and verbal communication; customer service, coaching and administration skills.
• Must hold a Driver’s licence and Working with Children Check (WWCC) or willing to obtain WWCC.
• Police check may be required.

Responsibilities

• Build trusted relationships with participants across a caseload and provide supportive guidance.
• Conduct initial and ongoing appointments to help participants achieve goals and program objectives.
• Identify and address barriers to employment and refer to community services.
• Facilitate job placements with local employers and provide ongoing support.
• Work independently and with the team to achieve KPI targets and compliance with guidelines.

Skills

Customer service

Coaching

Administration

Communication

MS Suite

Driver’s licence

WWCC

Education

Certificate III in Employment Services or Community Services

Tools

MS Suite

Job description

Number of Positions Available: 1

About us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life.

About the opportunity

Are you passionate about empowering parents to achieve their educational and career goals? Our Parent Pathways program is the career choice for you. Join our Parent Pathways Morphett Vale team, where you will be responsible for supporting Parents to identify and reach their education and employment goals, ultimately contributing to their long-term economic security. The role of the Mentor is to provide comprehensive support, empowering and encouraging parents throughout the program.

Responsibilities

• Build trusted relationships across a caseload of participants providing an elevated level of customer care and professional support throughout their journey
• Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives
• Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring
• Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success
• Work both independently and collaboratively to exceed KPI targets, driving team and personal success
• Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies

About you

Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant areas. Or be willing to pursue a relevant qualification

• Previous experience in a case management, employment services or social services is highly regarded
• Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve
• Skilled in empowering individuals to navigate their barriers and foster connection with support services in the community
• Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services
• Advanced conflict resolution and problem-solving skills
• Well-developed skills in customer service, coaching and administration
• Excellent written and verbal communication
• Strong computer literacy skills including proficiency using MS Suite of programs
• Must hold a Driver’s licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC)
• Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history

Benefits

• Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)
• Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks
• Comprehensive and supportive on the job training, including the opportunity to undertake tertiary education, relevant to your position
• Discounted fitness memberships, health insurance, retail discounts and more
• Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering
• Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health
• Long-term employment opportunities within the Employment Plus and the wider Salvos networks

Equal Opportunity and Inclusion

Employment Plus is an equal employment opportunity employer, we encourage applications from people of Aboriginal and Torres Strait Islander heritage and candidates with culturally diverse backgrounds. We provide an inclusive work environment and embraces the diverse talent of our people. Employment Plus is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm.

We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why Work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Volunteer Opportunities

Check out our volunteer opportunities here.