Reintegration Team Leader: Lead Trauma-Informed Rehab

The GEO Group; Melbourne; On-site; AUD 115,000 - 123,000; Full time

Benefits offered by this job

Career progression opportunities

Professional development funding

Professional registration costs funded

Flexible working arrangements

Competitive salary and rewards

Free parking (Ravenhall)

Employee Assistance Program

Fitness discounts (Fitness Passport)

REACH Program

Private Health Insurance discounts

VCEA membership

Job summary

The GEO Group Australia is seeking a Reintegration Team Leader at Ravenhall Correctional Centre in Victoria. You will provide operational leadership to Reintegration Specialists delivering assessments, pre-release planning and reintegration support, ensuring trauma-informed, strengths-based practice.

With a tertiary qualification in Social Work or related field and proven experience leading a team in human services, you will drive performance, ensure ethical practice and strengthen referral

Qualifications

• Tertiary qualification in Social Work, Psychology, Welfare, Human Services or another relevant field, or equivalent substantial professional experience.
• Demonstrated experience leading, supervising or coordinating a team delivering case management, or related human services.
• Demonstrated knowledge and understanding of evidence-informed rehabilitation, resettlement and reintegration practice for people leaving custody, including the impacts of institutionalisation and transition.
• Demonstrated ability to lead trauma-informed, strengths-based and person-centred practice for people with complex and intersecting needs.
• Experience managing workflow and caseload allocation, monitoring record keeping quality and timeliness, and using data to support performance, reporting and continuous improvement.
• Demonstrated ability to develop staff, undertake reflective supervision, manage performance and build a capable, accountable and collaborative team.
• Sound judgement in managing complex practice, risk and operational issues, including consultation, escalation and follow-through.
• Highly developed written, verbal and interpersonal communication skills, with the ability to influence diverse stakeholders.
• Ability to build partnerships that improve service access, continuity of care and client outcomes.
• Strong organisational, problem-solving and critical-thinking skills, with the ability to manage competing priorities and maintain a practical, solutions-focused approach.

Responsibilities

• Provide day-to-day leadership, operational management, direction and support to Reintegration Specialists, promoting a constructive, accountable and collaborative team culture.
• Allocate and monitor caseloads and workflow to support equitable distribution, timely service delivery and responsiveness to client risk, complexity and priority needs.
• Provide structured professional supervision and reflective practice, give performance feedback, and identify learning and development needs to strengthen individual staff capability.
• Deliver and oversee practical transition support, pre-release planning, assistance with parole applications and other reintegration services.
• Ensure practice is trauma-informed, motivational, strengths-based, culturally responsive and consistent with organisational policy, contractual requirements and relevant standards.
• Monitor case notes, attendance, progress, completion and outcome data for accuracy, timeliness and quality, and address gaps through feedback and follow-up.
• Coordinate resources to achieve Service Delivery Outcomes and Key Performance Indicators.
• Provide authoritative advice to staff, Alliance Partners and stakeholders on transition, resettlement and reintegration, including attendance at coordinated pre-release meetings, where required.
• Lead the identification, development and delivery of programs, services and initiatives in response to emerging cohort needs.
• Ensure the completion of timely, high-quality risk assessments to inform case management, treatment planning and throughcare services.
• Audit Individual Reintegration Plans for completion, quality, compliance with required timeframes and alignment with identified risks and needs.
• Analyse service information, identify trends and improvement opportunities, and contribute to reporting, planning, audits and continuous improvement activities.

Skills

Leadership

Team management

Evidence-informed practice

Stakeholder engagement

Data-driven decisions

Risk assessment

Communication

Education

Social Work degree or related field

Job description

The GEO Group Australia is seeking a Reintegration Team Leader at Ravenhall Correctional Centre in Victoria. You will provide operational leadership to Reintegration Specialists delivering assessments, pre-release planning and reintegration support, ensuring trauma-informed, strengths-based practice.

With a tertiary qualification in Social Work or related field and proven experience leading a team in human services, you will drive performance, ensure ethical practice and strengthen referral