Regulatory Advisor, Rapid Regulatory Response Unit

AHPRA (Australian Health Practitioner Regulation Agency); Queensland; Hybrid; AUD 106,695 - 130,406; Full time

Benefits offered by this job

Discounts on Medibank Private Health Insurance

Selected gym memberships

Modern open-plan workspaces

Job summary

A national health regulation agency in Queensland is seeking a full-time Regulatory Advisor for the Rapid Regulatory Response Unit. The role involves managing case assessments and ensuring public safety through regulatory actions. Ideal candidates will have a strong background in regulatory processes, excellent analytical skills, and effective communication abilities. This position offers a supportive working culture and a competitive salary of $118,551 plus superannuation.

Qualifications

• Experience in a health complaints or risk assessment unit.
• Ability to analyze and interpret data from various sources.
• Strong problem-solving and analytical skills.
• Experience in writing reports and recommendations.
• Ability to communicate clearly with stakeholders.

Responsibilities

• Manage day-to-day case management activities.
• Assess regulatory actions based on complex issues.
• Produce high-quality reports under pressure.

Skills

Regulatory or complaints-handling experience

Analytical skills

Strong judgement

Problem-solving skills

Written communication skills

Interpersonal skills

Verbal communication skills

Job description

Regulatory Advisor, Rapid Regulatory Response Unit

Join to apply for the Regulatory Advisor, Rapid Regulatory Response Unit role at AHPRA (Australian Health Practitioner Regulation Agency)

Do you value interesting and challenging work with a focus on public safety? Would you like to work in a flexible hybrid working model, in an organisation with a commitment to staff development? Becoming a Regulatory Advisor at Ahpra could be your next opportunity!

The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications and knowledge to provide safe care are registered.

Ahpra is committed to providing a culturally safe work environment that reflects the diversity of the communities in which we operate and serve.

Ahpra’s Rapid Regulatory Response Unit (RRRU) is a newly established team working to bridge the gap between regulatory intelligence and response. The team focuses on gathering targeted information about emerging concerns to determine whether regulatory action is required. Where the concerns relate to individual practitioners, the RRRU works to identify the right practitioner and supporting evidence to inform our standard notifications (complaints) processes.

We’re seeking an experienced full time Regulatory Advisor to contribute to the day‑to‑day case management and assessment activities of this fast‑paced and high‑impact function. This is a unique opportunity to work in a new and growing area of regulatory practice and play a direct role in shaping Ahpra’s response to emerging public safety risks.

About you

You’re a confident regulatory or complaints‑handling professional with strong judgement and experience navigating complex issues. You are comfortable applying legislation, making sound decisions under pressure and producing high‑quality reports. You value collaboration, communicate clearly and have a proactive and curious approach to problem‑solving.

A successful candidate will ideally have:

• Experience within a health complaints or ombudsman’s office or, risk assessment, health service safety and quality unit, regulation, law, investigations or policing.
• Analysis and interpretation of data/intelligence from a variety of sources (i.e. Medicare).
• Ability to understand legislation and apply policies and procedures.
• Strong problem‑solving, analytical, and conceptual skills together with a demonstrated ability to exercise sound judgement and resolve issues both independently and collaboratively in a sensitive and complex environment.
• Strong written communication skills, including experience in writing reports, recommendations, preparing correspondence and agenda items for internal and external stakeholders.
• Exceptional interpersonal skills and demonstrated ability to listen, show empathy, and build and maintain relationships with internal and external stakeholders at all levels.
• Strong verbal communication skills and ability to consult and negotiate effectively with various, potentially challenging or difficult stakeholders.

What we offer:

• Interesting and challenging work with a strong public safety purpose.
• A supportive and flexible working culture that supports you in achieving a balance between work and personal commitments.
• Discounts on Medibank Private Health Insurance and selected gym memberships.
• Central office locations with modern, open plan workspaces.
• Attractive salary of $118,551 per annum, plus Superannuation and leave loading.

To apply:

• Click ‘Apply for this job’ to submit your application.
• Your application must include a current resume and cover letter addressing the 'Demonstrated Experience’ section of the Role Description (2 page maximum).
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
• For any queries or a confidential discussion regarding this position, please email [e-mail].
• Applications close at 11.30pm (AEST) on Sunday 18 January 2026.

Offers of employment are subject to successful background (pre‑employment screening) and Criminal History checks.

Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. If you have any support or access requirements, we encourage you to advise us at time of application.

With respect, no agencies please.