Regional Training Leader: Hospitality Growth & Coaching

Yo-Chi Frozen Yogurt; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus potential

Volunteer days

International opportunities

Free Yo-Chi on shift

50% off shift discounts

Flexible working hours

Wellbeing resources access

Career progression

Leadership growth

International openings

Job summary

Yo-Chi Frozen Yogurt in Sydney is seeking a Training Leader to drive people development across venues. You will lead training for new venue openings, support recruitment, onboarding, and create engaging learning resources to uplift venue teams.

You’ll coach General Managers and staff to raise confidence and consistency, help with food safety and operational standards, and roll out national training initiatives with the Learning and Development team.

Qualifications

• 3+ years experience in a Training position in hospitality or retail.
• Love coaching, mentoring and developing people.
• Highly organised with ability to manage multiple priorities.
• Bring positive energy and enjoy working with a variety of people.
• Enjoy being on the road and supporting multiple venues.
• Passionate about delivering exceptional guest experiences.
• Continuous improvement mindset and finding better ways to do things.

Responsibilities

• Lead training for new venue openings across Sydney.
• Support recruitment, onboarding and training of new venue teams.
• Create engaging training plans, workshops and resources.
• Coach Venue General Managers and teams to build confidence and consistency.
• Support food safety, compliance and operational excellence.
• Complete venue audits to maintain high standards.
• Roll out new systems, processes and national training initiatives.
• Collaborate with Operations Leaders and Learning & Development.
• Identify knowledge gaps during venue visits and plan training.
• Foster a culture of continuous improvement across the region.

Skills

Coaching

People development

Organised

Hospitality experience

Job description

Yo-Chi Frozen Yogurt in Sydney is seeking a Training Leader to drive people development across venues. You will lead training for new venue openings, support recruitment, onboarding, and create engaging learning resources to uplift venue teams.

You’ll coach General Managers and staff to raise confidence and consistency, help with food safety and operational standards, and roll out national training initiatives with the Learning and Development team.