Regional Support Coordinator

MyIntegra; City of Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

MyIntegra, part of the APM Group, seeks a Regional Support Coordinator based in Melbourne. This remote role requires occasional client visits and travel to support NDIS participants.

You will coordinate supports, implement NDIS plans, and build relationships with government bodies and disability groups, while promoting MyIntegra's services. Strong communication and organizational skills are essential.

Qualifications

• Empathy and care for people.
• Excellent verbal and written communication.
• Ability to present information to groups and respond to questions.

Responsibilities

• Assist NDIS participants in implementing their NDIS Plans and coordinating supports.
• Complete necessary administration to required standard and ensure compliance.
• Develop and maintain relationships with quasi-government bodies and disability groups.
• Take ownership of developing and retaining networks.
• Promote MyIntegra to the market and generate interest in support coordination; deliver presentations to Local Area Coordinators and other providers.

Skills

Empathy

Verbal communication

Written communication

Public speaking

Organizational skills

Time management

Stakeholder engagement

Teamwork

Independent work

Education

Certificate IV in Allied Health/Disability/Aged Care or similar

Job description

• Site Address: Level 17, 300 La Trobe Street, MELBOURNE, VIC, 3000
• Job Function Group: Disability and Aged Care
• Job Function: Regional Support Coordinator
• Employment Type: Full Time

Job Description

At MyIntegra, our NDIS Support Coordinators assess needs and coordinate support for NDIS participants referred to MyIntegra for Support Coordination services. This role is remote, but the successful candidate will be based in Melbourne as there are some visitations with participants required.

Key Responsibilities as a Support Coordinator

• Assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports.
• Complete all necessary administration to the required standard, ensuring full compliance.
• Maintain and develop relationships with quasi-government bodies and disability associations/groups.
• Take ownership of developing and retaining these networks.
• Promote MyIntegra to the market and generate interest in support coordination under the NDIS. This may involve delivering presentations to various organizations such as Local Area Coordinators, Disability Service Providers, and support groups, including participants and nominees.

About You

To be successful in this role you will need to have:

• Your empathy and care for people
• Your ability to effectively present information and respond to questions from groups, managers, clients, and customers
• Your excellent verbal and written communication skills
• Excellent organizational and time management skills
• Your strong acumen in engaging potential clients and securing leads from inquiries
• Your superior skills in developing and maintaining stakeholder relationships
• Your ability to work independently and as part of a team

Requirements:

• Current driver's license and willingness to travel to clients where required
• Minimum 6 months to 1 year of experience working as an NDIS Support Coordinator
• Allied Health qualifications or a minimum Certificate IV in Allied Health, Disability, Aged Care, or similar
• Experience or knowledge in complex family health issues would be beneficial
• Successful applicants will be required to undergo an NDIS Worker Screening Check and provide a current Working with Children Check.

About MyIntegra, Part of the APM Group

Since 2016, MyIntegra has empowered people with disabilities by helping NDIS participants maximize their plans and access support services. We provide Plan Management and Support Coordination services, using best-in-class tools and technologies across Australia.

As an NDIS-registered provider with ISO 9001:2015 certification, we align with National Disability Standards and are a member of Disability Intermediaries Australia (DIA). MyIntegra is part of the APM Group, a global provider helping over 2 million people annually find employment, improve health and well-being, and participate in their communities.

Joining MyIntegra means accessing opportunities within a dynamic and growing global business. Learn more at apm.net.au.

We offer

Supporting people living with disabilities and their families is important work, and we want to ensure your contribution is recognized and rewarded! When you join MyIntegra, you can expect a range of great benefits to support your career development and well-being, including:

• A flexible, supportive, and friendly team environment
• Ongoing training, career progression, and professional development opportunities
• Comprehensive Employee Assistance Program
• Paid parental leave with top-up opportunities
• Discounts at major retailers and an employee recognition program

MyIntegra embracesDIVERSITYand is an equal opportunity employer. MyIntegra welcomes applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people and People with disability are also encouraged to apply.