Regional Store Leader: Customer Experience & Growth

Best-; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Best- in Sydney is seeking an energetic Assistant Store Manager to lead our Macquarie store, delivering outstanding customer experiences and driving store performance.

We expect 2+ years of management in high-volume retail, a hands-on leader with strong sales, cost control, and coaching skills to lift team capability and customer service standards in a fast-paced environment. You'll be on your feet, switch between tasks quickly, and thrive on a busy, high-energy setting.

Qualifications

• 2+ years of management experience in high-volume retail.
• Strong commercial mindset with proven sales and cost-control results.
• Hands-on, energetic leader who builds strong, engaged teams.
• Exceptional operational capability and attention to detail.
• Passion for great customer service and maintaining high standards.

Responsibilities

• Deliver consistent, high-quality customer experiences across stores in the region.
• Lead with pace and clarity, manage stock flow and customer volume, and prioritize under pressure.
• Give clear instructions and set expectations for team alignment.
• Run daily store operations with rostering and efficient processes to avoid bottlenecks.
• Maintain stock and floor standards, clear deliveries, and get product to the floor quickly.
• Coach and develop teams to lift capability and performance to support growth.

Skills

Leadership

Management

Retail experience

Sales and cost control

Team coaching

Operational capability

Job description

Best- in Sydney is seeking an energetic Assistant Store Manager to lead our Macquarie store, delivering outstanding customer experiences and driving store performance.

We expect 2+ years of management in high-volume retail, a hands-on leader with strong sales, cost control, and coaching skills to lift team capability and customer service standards in a fast-paced environment. You'll be on your feet, switch between tasks quickly, and thrive on a busy, high-energy setting.