Macquarie Assistant Store Manager - B&L - Retail

Best-; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Best- in Sydney is seeking an energetic Assistant Store Manager to lead our Macquarie store, delivering outstanding customer experiences and driving store performance.

We expect 2+ years of management in high-volume retail, a hands-on leader with strong sales, cost control, and coaching skills to lift team capability and customer service standards in a fast-paced environment. You'll be on your feet, switch between tasks quickly, and thrive on a busy, high-energy setting.

Qualifications

• 2+ years of management experience in high-volume retail.
• Strong commercial mindset with proven sales and cost-control results.
• Hands-on, energetic leader who builds strong, engaged teams.
• Exceptional operational capability and attention to detail.
• Passion for great customer service and maintaining high standards.

Responsibilities

• Deliver consistent, high-quality customer experiences across stores in the region.
• Lead with pace and clarity, manage stock flow and customer volume, and prioritize under pressure.
• Give clear instructions and set expectations for team alignment.
• Run daily store operations with rostering and efficient processes to avoid bottlenecks.
• Maintain stock and floor standards, clear deliveries, and get product to the floor quickly.
• Coach and develop teams to lift capability and performance to support growth.

Skills

Leadership

Management

Retail experience

Sales and cost control

Team coaching

Operational capability

Job description

We’re investing in leadership as our business scales. We’re creating roles to sustain growth across our expanding store network. In this role you’ll be deployed where you’ll have the biggest impact—lifting team capability, accelerating results, and shaping outstanding customer experiences across stores within this Region.

You may see several leadership ads live—that’s intentional. As we open new stores and scale, we’re building a deeper bench of on-the-ground leaders to support our teams and customers.

The Role

We're looking for a driven and dynamicAssistant Store Manager to lead our Macquarie store! If you've got the drive, leadership skills, and a passion for shaping shopping experiences that bring our community together, this could be the role for you.

What you'll be doing

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.
• Lead with pace and clarity — keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.
• Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.
• Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.
• Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.
• Coach, develop, and support teams to lift capability, confidence, and performance—building sustainable results that support our growth.
• We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

What you'll bring

• 2+ years’ management experience in high-volume retail
• A strong commercial mindset with proven sales and cost control results
• A hands-on, energetic leader who builds strong, engaged teams
• Exceptional operational capability and attention to detail
• A passion for great customer service and maintaining high standards
• Strong at managing and leading through pace, pressure, and change
• Creative flair for merchandising and retail strategies
• Thrives in a fast-paced, results-driven environment
• A passion for great customer service and maintaining high standards

This role is active and hands-on, with Besties spending most of their shift on their feet, assisting customers, restocking shelves, and keeping the store looking its best. You'll need to be adaptable, ready to switch between tasks quickly, and comfortable working in a busy, high-energy setting.