Regional Park & Glamping Operations Lead

Reflections Holiday Parks; Gunnedah; On-site; AUD 75,000 - 90,000; Full time

Benefits offered by this job

On-site accommodation

Two free nights to be used at any of保持

Park discounts for personal travel

Leave benefits including purchase/leav

Salary sacrificing and novated lease

Wellbeing initiatives including EAP &兼

Job summary

Reflections Holiday Parks in NSW invites applications for Assistant Park Manager, Lake Keepit & Wilderluxe. You will support the Park Manager in daily operations across Reflections Lake Keepit and Wilderluxe, lead a team, and uphold presentation standards to deliver memorable guest experiences.

On-site accommodation is provided, with opportunities to develop your leadership career in a relaxed regional lifestyle.

Qualifications

• Supervisory, management or senior administrative role experience.
• Hospitality or tourism experience across guest services, accommodation, housekeeping, F&B or grounds operations.
• Genuine commitment to delivering exceptional guest experiences.
• Confident using booking, administrative and POS systems.
• Strong organisational, communication and problem-solving skills.
• Comfortable living and working in a regional location.

Responsibilities

• Supervising employees and coordinating daily workloads.
• Managing guest arrivals, bookings, enquiries and service requests.
• Maintaining high standards across accommodation, amenities and shared spaces.
• Assisting with financial administration, reporting and inspections.
• Responding to guest feedback and operational issues.
• Supporting other areas of the operation during busy periods.
• Following and promoting WHS policies and procedures.

Skills

Supervisory experience

Hospitality industry experience

Guest services

Booking systems familiarity

Organisational skills

Communication skills

Problem-solving

Tools

Booking systems

POS systems

Job description

Reflections Holiday Parks in NSW invites applications for Assistant Park Manager, Lake Keepit & Wilderluxe. You will support the Park Manager in daily operations across Reflections Lake Keepit and Wilderluxe, lead a team, and uphold presentation standards to deliver memorable guest experiences.

On-site accommodation is provided, with opportunities to develop your leadership career in a relaxed regional lifestyle.