Regional Manager - Out of Home Care

Orchard Talent Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Anglicare NSW South, NSW West & ACT is seeking a Regional Manager, Intensive Therapeutic Care to lead operational performance and service delivery across a region of Anglicare's ITC portfolio. With House Managers reporting to the role, the Regional Manager will provide leadership across people, service quality, safeguarding, risk, financial performance and continuous improvement.

This is a broad regional leadership role responsible for creating consistency, accountability and strong operational

Qualifications

• Experience leading and developing managers within complex human services.
• Strong background in residential care, Permanency Support, out-of-home care or child protection.
• Understanding of trauma-informed and therapeutic care approaches.
• Ability to manage operational risk, quality and service performance within regulatory contexts.
• Tertiary qualification in social work, psychology, human services or related discipline is required.

Responsibilities

• Lead operational performance and service delivery across Anglicare ITC regional portfolio.
• Develop and support House Managers to deliver safe, high-quality, therapeutically informed care.

Education

Tertiary qualification in social work, psychology, human services or related discipline

Job description

The organisation

Anglicare NSW South, NSW West & ACT is a long-established not-for-profit organisation supporting children, young people, families and communities across regional NSW and the ACT.

For more than 90 years, Anglicare has worked alongside people experiencing vulnerability and disadvantage. Today, the organisation delivers a broad range of services spanning Foster Care, Youth and Family Services, Disability Support, Housing and Crisis Support, Early Learning, Financial Wellbeing, Workforce Development and community-based programs.

Across its services, Anglicare is focused on creating positive long-term outcomes for the people and communities it supports, with the safety, dignity and wellbeing of children and young people central to its approach.

The opportunity

Anglicare is seeking to appoint a Regional Manager, Intensive Therapeutic Care to lead operational performance and service delivery across a region of Anglicare's ITC portfolio. With House Managers reporting to the role, the Regional Manager will provide leadership across people, service quality, safeguarding, risk, financial performance and continuous improvement.

This is a broad regional leadership role responsible for creating consistency, accountability and strong operational performance across ITC services. You will lead, develop and support House Managers, strengthening their capability to lead effective teams and deliver safe, high-quality and therapeutically informed care for children and young people with complex needs.

The Regional Manager will maintain oversight of service performance, quality outcomes, budgets, incidents, risk and compliance across the region. You will use service data, financial information, audits and performance outcomes to identify areas for improvement, strengthen practice and support effective operational decision making.

The role also has an important external stakeholder focus, developing constructive relationships with the Department of Communities and Justice, NSW Police, community partners and other agencies involved in supporting children and young people.

This is an opportunity to take ownership of regional performance across an important part of Anglicare's Intensive Therapeutic Care portfolio, develop capable operational leaders and influence the quality and consistency of services delivered to children and young people.

About you

You are an experienced operational leader with a strong background in residential care, Permanency Support, out-of-home care, child protection or a closely related service environment.

You bring demonstrated experience leading and developing managers within complex human services, with the ability to set clear expectations, build leadership capability and drive consistent performance across multiple services.

You have a strong understanding of trauma-informed and therapeutic care, together with the safeguarding, regulatory and contractual requirements associated with residential care. You are comfortable managing operational risk, quality and service performance, and working constructively with DCJ, the Office of the Children's Guardian and other external stakeholders.

Alongside your sector experience, you bring sound financial management capability, strong judgement and the resilience to lead effectively in complex and changing service environments.

A relevant tertiary qualification in social work, psychology, human services, community services or a related discipline is required.

The Orchard Talent Group acknowledges the Traditional Custodians of the land on which we work. We pay our respect to their Elders past, present and emerging, for they hold the memories, traditions, culture and hopes of Aboriginal and Torres Strait Islander people.