Regional Manager - Home Health (WA & SA)

Australian Unity Limited; Perth; Hybrid; AUD 140.000 - 170.000; Vollzeit

Benefits dieser Stelle

Flexible Work Options

LinkedIn Learning access

Staff discounts

Fitness Passport

Parental Leave (14 weeks)

Novated Car Leasing

Zusammenfassung

Australian Unity Home Health in WA and SA is seeking an experienced Regional Manager to provide strategic and operational leadership for an established in-home care program, based in West Perth with hybrid options.

You will lead a team of leaders across Care Partnering and Service Delivery, drive a high-performance culture, monitor demand and outcomes, and ensure person-centered, coordinated care. This is a full-time role with strong stakeholder engagement.

Qualifikationen

• Proven leadership of large dispersed teams in regulated health/aged care environments.
• Ability to coach and develop leaders across multiple functions.
• Strong stakeholder engagement and change management skills.

Aufgaben

• Lead leaders across Care Partnering and Service Delivery to ensure coordinated, person-centered support.
• Drive a high-performance culture focused on customer outcomes and operational excellence.
• Monitor demand, workforce capacity and outcomes; identify risks and opportunities.
• Represent the region in coordinating with clinical, operational and support teams.

Kenntnisse

Leadership

Team leadership

Stakeholder engagement

Data-driven decision making

Change management

Ausbildung

Relevant qualifications in aged care/health

Jobbeschreibung

Regional Manager - Home Health (WA & SA)

Australian Unity Home Health is Australia's leading provider of in-home care and support services for older Australians. Combining the strength of a national organisation with locally based care teams, we support tens of thousands of customers across the country to live independently, safely and well in their own homes. While Western Australia is a growing market for our business, you'll be backed by the scale, capability and resources of the nation's largest home care provider.

We are seeking an experienced Regional Manager to provide strategic and operational leadership across an established home health program in Western Australia, with oversight of a small developing service footprint in South Australia.

Reporting to the Community Performance Manager, this role leads a team of operational leaders responsible for customer experience, workforce performance, quality outcomes, and service delivery across a diverse and geographically dispersed region.

This is an exciting opportunity for a leader who enjoys developing high-performance teams, driving operational excellence, leading through change, and making a meaningful difference in the lives of customers and employees.

This is a full-time role based in West Perth - flexible hybrid work arrangements are available.

About the role

Leading a team of leaders, you will bring together Care Partnering and Service Delivery functions to deliver seamless customer experiences, ensuring customers receive coordinated, high-quality support aligned to their goals, needs and preferences.

You will:

• Lead, coach and develop Team Leaders and functional leaders across Care Partnering and Service Delivery.
• Drive a high-performance culture focused on customer outcomes, employee engagement and operational excellence.
• Ensure customers receive coordinated, responsive and person-centered support that aligns with their goals and needs.
• Monitor service demand, workforce capacity and customer outcomes to proactively identify risks and opportunities.
• Drive performance across key metrics including customer experience, workforce utilisation, quality, safety, compliance and financial performance.
• Partner with clinical, operational and support teams to deliver integrated care and service solutions.
• Lead change initiatives and support teams through periods of growth, transformation and continuous improvement.
• Use data, insights and reporting to support decision-making and achieve sustainable business outcomes.
• Foster strong relationships with key internal and external stakeholders across the region.

What you'll bring

You are an experienced operational leader with a track record of leading leaders and managing large, dispersed teams in complex service environments.

You will bring:

• Demonstrated leadership experience within aged care, health, community services or another regulated environment.
• Experience leading leaders and geographically dispersed or multidisciplinary teams.
• Strong people leadership, coaching and stakeholder engagement capabilities, with the ability to influence outcomes across multiple teams.
• A customer-focused mindset, with the ability to balance customer outcomes, workforce effectiveness and operational performance.
• Ability to use data and insights to drive decision-making, continuous improvement and performance outcomes.
• Experience leading quality, risk and compliance outcomes within a regulated environment.
• Experience leading teams through change, transformation and growth initiatives.
• Knowledge of aged care funding models, regulatory requirements and quality standards will be highly regarded. Relevant qualifications in aged care, community services, health, business or a related discipline are also desirable.

Why work for Australian Unity?

• Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
• Flexible Work Options in line with company policy
• Career development with full access to LinkedIn Learning & internal opportunities
• Staff discounts across our insurance products as well as our travel and retail partners
• Fitness Passport - discounted access to 1,500+ gyms & facilities
• Novated Car Leasing options through our partners Maxxia or Flair Cars
• 14 weeks paid Parental Leave

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan

Established in 1840, we’re Australia’s first member-owned wellbeing company, delivering health, wealth and living services. We’re committed to real wellbeing for all Australians, and for us, real wellbeing means so much more than physical health. It’s about your standard of living and feeling safe in your home. It’s your personal relationships and being connected to your community. It’s about what you want to achieve in life, while having the security to get out and do what makes you happy.

Established in 1840, we’re Australia’s first member-owned wellbeing company, delivering health, wealth and living services. We’re committed to real wellbeing for all Australians, and for us, real wellbeing means so much more than physical health. It’s about your standard of living and feeling safe in your home. It’s your personal relationships and being connected to your community. It’s about what you want to achieve in life, while having the security to get out and do what makes you happy.