Regional Fleet Expert — On-Trip Support & Training Lead

Indie Campers; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free road trips across Europe, North A

Career growth in Field Ops + potential

Job summary

Indie Campers, based in Sydney, seeks a Regional Fleet Expert to centralise vehicle knowledge, optimise fleet performance, and standardise damage management. You will document mechanical, body, and electrical issues, develop SOPs for damage assessment and repair approvals, and train regional teams to improve efficiency and customer satisfaction.

Based in Sydney, you will report to the Asset Strategy Director and collaborate with regional directors and depot teams to drive cost-effective vehicle

Qualifications

• 2–4 years of cost estimation or quote approval experience for mechanical, body, or electrical repairs.
• In-depth knowledge of vehicle mechanics and how cars and vans operate.
• Fluent in English (mandatory).
• Bachelor's degree in Mechanical Engineering, Mechatronics, or related field.

Responsibilities

• Develop and refine damage trees and RV manuals for stakeholders (customers, local teams, and support agents).
• Act as regional troubleshooting authority, delivering training to mechanics and repair technicians.
• Provide On-Trip Support, offering real-time technical guidance to customers during rentals.
• Validate and approve non-standard repair quotes and complex maintenance estimates.
• Build guidelines to increase regional autonomy in van repairs and cost-efficient processes.
• Deliver training to Asset Specialists and local teams on repair assessment capabilities.

Skills

Cost estimation

Damage assessment

Fleet management

Mechanical knowledge

Stakeholder management

Education

Bachelor's degree in Mechanical Engineering, Mechatronics, or related

Job description

Indie Campers, based in Sydney, seeks a Regional Fleet Expert to centralise vehicle knowledge, optimise fleet performance, and standardise damage management. You will document mechanical, body, and electrical issues, develop SOPs for damage assessment and repair approvals, and train regional teams to improve efficiency and customer satisfaction.

Based in Sydney, you will report to the Asset Strategy Director and collaborate with regional directors and depot teams to drive cost-effective vehicle