Campervan Fleet Expert - Lead Repairs, Free Road Trips

Indie Campers; Sydney; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Fast-growing environment

Career growth

Training

Road trips across regions

Job summary

Indie Campers is hiring a Campervan Fleet Expert based in Sydney to optimize fleet performance, reduce repair costs, and standardize damage management. You will document issues, develop SOPs, and share van knowledge across teams to boost customer satisfaction and operational efficiency.

You will lead training for mechanics, oversee regional approvals of repair estimates, and drive cost‑effective repair decisions while reporting outcomes to stakeholders.

Qualifications

• Bachelor's degree in Mechanical Engineering, Mechatronics, or a related field.
• 2–4 years of experience as cost estimator or quote approval for mechanical, body repair, or electrical issues.
• In‑depth knowledge of vehicle mechanics and how cars and vans operate.
• Understanding of market standards for vehicle repairs and maintenance.
• Strong analytical skills with the ability to assess repair costs and optimize decision‑making.
• Resilience and ability to handle stakeholder pushback in cost discussions.
• Fluent in English (mandatory).

Responsibilities

• Develop and refine damage trees and RV manuals for stakeholders (customers, local teams, technical support).
• Act as regional troubleshooting authority; deliver training to mechanics and repair technicians; resolve escalated tickets.
• Provide On‑Trip Support during rentals with real‑time technical guidance.
• Validate and approve non-standard repair quotes and complex maintenance estimates.
• Build and deploy guidelines to increase regional autonomy in van repairs.
• Deliver training sessions to Asset Specialists and local teams to improve repair assessment capabilities.
• Ensure accurate reporting of repair decisions and costs across systems.
• Monitor and improve cost efficiency by standardizing repair assessment and approval criteria.
• Drive change management initiatives at regional level to address resistance to new repair processes.

Skills

Cost estimation

Quote approval

Vehicle mechanics

Analytical skills

English fluency

Experience: 2-4 yrs

Stakeholder management

Education

Bachelor's degree in Mechanical Engineering or Mechatronics

Job description

Indie Campers is hiring a Campervan Fleet Expert based in Sydney to optimize fleet performance, reduce repair costs, and standardize damage management. You will document issues, develop SOPs, and share van knowledge across teams to boost customer satisfaction and operational efficiency.

You will lead training for mechanics, oversee regional approvals of repair estimates, and drive cost‑effective repair decisions while reporting outcomes to stakeholders.