Regional Capability Trainer - Western

Cummins Asia Pacific; Western Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Relocation Package

100% On-Site Work

Job summary

Cummins Asia Pacific in Western Australia is seeking a knowledgeable Technician to work in a service workshop. The successful candidate will provide hands-on coaching to apprentices, helping them develop their technical skills and confidence. Responsibilities include troubleshooting engine products, guiding apprentices through their training, and working alongside other technicians and managers to ensure effective learning and development. Candidates should have a vocational diploma and experience with hands-on coaching in a workshop environment.

Qualifications

• Advanced level knowledge and/or experience with engine products.
• Experience providing technical advice and coaching to junior technicians.
• Hands-On Workshop Coaching and associated training tasks.

Responsibilities

• Coach apprentices on hands-on skills with tools and equipment.
• Assist apprentices in developing troubleshooting skills and confidence.
• Provide individualized support using a standardized capability tracker.
• Collaborate with Service Managers to ensure apprentices develop necessary skills.
• Conduct technical demonstrations and practical learning sessions.
• Track apprentice progress and celebrate achievements.

Skills

Communicates effectively

Customer focus

Develops talent

Self-development

Situational adaptability

Health and Safety Fundamentals

Diagnostics Application

Electronic Service Tool Application

Engine Systems Interactions

Product Repair and Maintenance

Service Documentation

Technical Escalation

Values differences

Education

Apprentice Trained Engine Technician

Vocational diploma from relevant technical institution

Locally valid driving permit

Job description

Completes troubleshooting, repairs and rebuilds on engine products in a service workshop independently while coaching and developing less experienced technicians.

Key Responsibilities

• Hands‑On Workshop Coaching: Teach apprentices how to use hand tools, power tools, torque tools, and precision measurement gear correctly; show them how to dismantle, inspect, and reassemble components safely and cleanly; demonstrate how engines, fuel systems, air systems, and aftertreatment systems work using real examples in the shop.
• Walk apprentices through "what goes wrong" and how to identify faults, damage, wear, and failure modes; build foundational troubleshooting skills using real units, jobs, and failures.
• Apprentice Readiness & Confidence Building: help first‑year technicians get comfortable in the workshop, move safely, set up workspace, and think like a technician; teach shop etiquette such as teamwork, communication, keeping a tidy bay, and respecting the craft; support apprentices lacking confidence by giving structured, achievable tasks.
• Capability Tracking & Individualised Support: use the standardised capability tracker to guide development, set expectations, and maintain consistency across regions; adapt coaching approaches to each apprentice; provide targeted support where needed.
• Branch Support & Integration: work closely with Service Managers, Supervisors, and other technicians to ensure apprentices develop the right skills; identify capability gaps and provide hands‑on coaching sessions; support embedding of standard work practices and safe working methods.
• Travel to nearby or regional sites when required – usually infrequent and planned (<10%).
• Technical Demonstrations & Practical Learning: run short, practical mini‑sessions (e.g., measuring techniques, wear pattern identification, torque procedures); set up hands‑on problem‑solving activities; guide apprentices through real diagnostic processes using customer units when appropriate.
• Apprentice Progression & Support: provide input for capability reviews; work with the Apprentice Program Manager to identify apprentices needing additional support; celebrate growth and milestones to keep apprentices engaged.

Competencies

• Communicates effectively – building and delivering multi‑mode communications to diverse audiences.
• Customer focus – building strong relationships and delivering customer‑centric solutions.
• Develops talent – developing people to meet both career goals and organizational goals.
• Self‑development – actively seeking new ways to grow and be challenged through formal and informal channels.
• Situational adaptability – adapting approach and demeanor in real time to match shifting demands.
• Health and Safety Fundamentals – championing proactive health and safety behaviors.
• Diagnostics Application – developing troubleshooting plans from customer complaints and validating repairs.
• Electronic Service Tool Application – using appropriate hardware and software to diagnose and resolve issues.
• Engine Systems Interactions – analyzing electrical and mechanical systems interactions using tools and publications.
• Product Repair and Maintenance – repairing and maintaining mechanical/electrical products following guidelines.
• Service Documentation – creating and verifying customer and equipment information in service systems.
• Technical Escalation – escalating issues appropriately and capturing steps in the database.
• Values differences – recognizing the value of diverse perspectives and cultures.

Education, Licenses, Certifications

• Apprentice Trained Engine Technician – preferred.
• Vocational diploma from relevant technical institution.
• Locally valid driving permit – preferred.
• License may be required for export controls or sanctions compliance.

Experience

• Advanced level knowledge of and/or experience with engine products.
• Experience providing technical advice and coaching to junior technicians – preferred.
• Hands‑On Workshop Coaching and all associated training tasks (as outlined above).

Job: Service.
Organization: Cummins Inc.
Role Category: On‑site with Flexibility.
Job Type: Technician.
ReqID: 2426364.
Relocation Package: Yes.
100% On‑Site: Yes – work is required to be completed 100% in person/On‑site.