Reddy Express Orange - Customer Service Rep

OTR; Orange City Council; On-site; AUD 30,000 - 36,000; Full time

Job summary

OTR Group, including Reddy Express, is seeking a Customer Service Representative to deliver exceptional guest experiences and maintain a clean, welcoming store environment. You will handle multiple tasks in a fast-paced setting and adapt to varying shift patterns to support our customers.

The role emphasises teamwork, reliable performance on your feet, and a readiness to learn and promote products and specials to drive sales.

Qualifications

• Australian working rights required.
• Current police clearance certificate.

Responsibilities

• Provide outstanding customer experiences.
• Keep the store clean, stocked and welcoming for guests.
• Multitask and manage time effectively in a fast-paced environment.
• Be flexible with hours including late nights, early mornings and weekends.
• Learn and promote the range of products and specials.

Skills

Customer service

Teamwork

Stamina

Flexible hours

Willingness to learn

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.