Reddy Express Mount Gravatt - Customer Service Representative

Reddy Express; Brisbane; On-site; AUD 44,000 - 52,000; Full time

Job summary

OTR Group is seeking a Customer Service Representative for our Brisbane store. You will focus on delivering great customer experiences and ensuring the store is clean, stocked and welcoming for our guests.

This fast-paced role requires multitasking and strong time management. Applicants should be comfortable working alone or as part of a team, and be prepared for long periods on their feet with potential heavy lifting and flexible hours, including nights and weekends.

Qualifications

• Demonstrated ability to deliver outstanding customer service.
• Comfortable working both independently and in a team.
• Ability to stand for long periods and perform moderate to heavy lifting.

Responsibilities

• Provide excellent customer experiences at the store.
• Keep the store clean, stocked and welcoming for guests.
• Multitask and manage time effectively in a fast-paced environment.

Skills

Customer service

Teamwork

Flexibility

Physical stamina

Job description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.