Reddy Express Echuca - Customer Service Representative

Reddy Express; Echuca; On-site; AUD 42,000 - 60,000; Full time

Job summary

Reddy Express Echuca is seeking a Customer Service Representative to deliver outstanding guest experiences in a fast-paced store in Echuca, Victoria. You will help ensure the shop is clean, stocked and welcoming, while assisting guests with product information and purchases.

The role requires the ability to multi-task, manage time effectively, and work flexible hours including late nights, early mornings and weekends. Australian working rights and police clearance are prerequisites.

Qualifications

• Customer-focused service orientation.
• Ability to work in a fast-paced retail environment.
• Comfortable working solo or as part of a team.

Responsibilities

• Provide excellent customer experiences at the point of sale.
• Keep store clean, stocked and welcoming for guests.
• multitask and manage time effectively, including late nights, early mornings and weekends as needed.

Job description

Reddy Express Echuca - Customer Service Representative

Reddy Express Echuca, 235 Ogilvie Ave (Cnr Premier Street), Echuca, Victoria, Australia

Posted Thursday 23 July 2026 at 2:30 pm

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.

Reddy Express Echuca, 235 Ogilvie Ave (Cnr Premier Street), Echuca, Victoria, Australia