Reddy Express Inverell - Customer Service Representative

Reddy Express - OTR Group; Inverell; On-site; AUD 42,000 - 54,000; Full time

Job summary

Reddy Express Inverell is hiring a Customer Service Representative to deliver outstanding guest experiences in a fast-paced retail environment. You will help maintain a clean, well-stocked store, assist guests with purchases, and promote our products and specials.

The role requires the ability to work independently or in a team, with flexible hours including weekends and evenings. Pre-employment checks apply, including Australian working rights and police clearance.

Qualifications

• Experience delivering outstanding customer service in fast-paced retail or similar environments.
• Ability to work independently as well as in a team to meet guest needs.
• Willingness to learn product ranges and promos and promote them to guests.

Responsibilities

• Provide excellent customer experiences and ensure the store is clean, stocked and welcoming.
• Assist guests with purchases, handle queries and promote products and specials.
• Maintain a smooth, fast-paced service flow and support team members when needed.

Skills

Customer service

Teamwork

Time management

Flexibility

Job description

Reddy Express Inverell - Customer Service Representative

Reddy Express Inverell, 176 Otho St, Inverell, New South Wales, Australia

Posted Sunday 30 August 2026 at 2:30 pm

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.

Reddy Express Inverell, 176 Otho St, Inverell, New South Wales, Australia