Reddy Express Deception Bay - Customer Service Representative

OTR; Deception Bay; On-site; AUD 42,000 - 52,000; Full time

Job summary

OTR is seeking a Customer Service Representative to deliver great guest experiences in our Deception Bay store. This fast-paced role focuses on friendly service, accuracy, and maintaining a welcoming environment for every visitor.

You will work with a team or alone, stay on your feet, and handle flexible hours including early mornings, late nights and weekends. Join us to promote our range of products and specials while upholding store presentation.

Qualifications

• Excellent customer service and a welcoming attitude.
• Able to work solo or in a team in a fast-paced retail environment.
• Willing to learn about products and promotions.

Responsibilities

• Provide excellent customer experiences.
• Keep the store clean, stocked and welcoming for guests.
• Multitask effectively in a fast-paced environment.
• Manage time efficiently to meet store needs.

Skills

Customer service

Teamwork

Multitasking

Time management

Flexible schedule

Product knowledge

Job description

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.