Reddy Express Caloundra - Customer Service Representative

Reddy Express; Caloundra; On-site; AUD 48,000 - 62,000; Full time

Job summary

Reddy Express Caloundra is hiring a Customer Service Representative to deliver outstanding service, keep the store inviting, and assist guests with a smile. You may be on your feet for long periods and need to be flexible with hours, including evenings and weekends.

The role requires the ability to work independently or as part of a team, and a willingness to learn about our wide range of products and promotions. Australian working rights and a police clearance are required.

Qualifications

• Outstanding customer service
• Comfortable working alone as well as in a team
• Able to stand for long periods and lift moderate to heavy items

Responsibilities

• Provide great customer experiences at the store and assist guests.
• Keep the store clean, stocked and welcoming for guests.
• Work in a fast-paced environment and manage tasks efficiently.

Skills

Customer service

Teamwork

Multi-tasking

Time management

Flexibility

Product knowledge

Job description

Reddy Express Caloundra - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. About You & Your Skills You are focused on providing outstanding customer service You are comfortable working alone as well as within a team You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching. You have the availability to work flexible hours (including late nights, early mornings and weekends) Be willing to learn and promote our wide range of products and specials Pre-Employment Requirements: The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.