Reddy Express Gilgandra - Customer Service Representative

Reddy Express; Gilgandra; On-site; AUD 42,000 - 54,000; Full time

Job summary

Reddy Express in New South Wales is seeking a Customer Service Representative to deliver welcoming guest experiences, assist customers at the counter, and support store operations.

You will be on your feet for long periods, multi-task in a fast-paced environment, and may be required to lift items. Flexibility with hours, including late nights, weekends, and public holidays, is essential to meet customer demand. Police clearance and Australian work rights are part of pre-employment checks.

Qualifications

• Strong customer service skills with a friendly, helpful demeanour.
• Ability to multi-task and remain organized in a busy store.
• Good communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service at the checkout and floor.
• Maintain clean, stocked, and welcoming store environment.
• Assist customers with product information and promotions.

Skills

Customer service

Teamwork

Communication

Job description

Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. About You & Your Skills You are focused on providing outstanding customer service You are comfortable working alone as well as within a team You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching. You have the availability to work flexible hours (including late nights, early mornings and weekends) Be willing to learn and promote our wide range of products and specials Pre-Employment Requirements: The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.