Reddy Express Gilgandra - Customer Service Representative

Otr Group; Gilgandra; On-site; AUD 48,000 - 60,000; Full time

Job summary

OTR Group is seeking a Customer Service Representative for our NSW location. You will deliver outstanding customer experiences, maintain a clean and welcoming store, and assist guests with product information and promotions.

The role requires the ability to multi-task, work on your feet, and be comfortable with flexible hours, including weekends. Applicants must have Australian working rights and be able to obtain a police clearance.

Qualifications

• Experience in customer service is essential.
• Able to work alone or as part of a team.
• Willing to stand for long periods and lift moderately.

Responsibilities

• Provide excellent customer service and support at the store.
• Ensure the store is welcoming, clean, and well-stocked.
• Handle customer inquiries and promote products and specials.

Skills

Customer service

Team player

Multitasking

Flexible hours

Job description

Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the RoleAs a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. About You & Your Skills You are focused on providing outstanding customer serviceYou are comfortable working alone as well as within a teamYou'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.You have the availability to work flexible hours (including late nights, early mornings and weekends)Be willing to learn and promote our wide range of products and specialsPre-Employment Requirements:The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.