Recovery-Focused Residential Worker – HASI Plus

MA MISSION AUSTRALIA; Sydney; On-site; AUD 82,000 - 94,000; Full time

Benefits offered by this job

Salary packaging

Counselling support

Volunteering opportunities

Fitness passport

Extra annual leave

Leave for special days

Job summary

Mission Australia in New South Wales seeks a Residential Recovery Worker for the HASI Plus program in Eastwood. You will provide person-centred recovery support, case management, and transition planning in a 24/7 on-site residential setting.

Work closely with clinical partners and community services to help residents achieve independence and wellbeing. Role requires a degree or Certificate IV in related fields, experience in mental health, and ability to engage with diverse stakeholders.

Qualifications

• A degree in Human Services, Social Work, Social Sciences, Psychology, or a related field, or a minimum Certificate IV in Community Services, Mental Health, or similar.
• Experience working in mental health, community services, homelessness, aged care, alcohol and other drug services, or similar support environments.
• Sound understanding of recovery oriented practice and a commitment to supporting people to achieve goals through a strengths based approach.
• Strong communication and interpersonal skills with the ability to build trust, rapport, and positive working relationships with clients and stakeholders.
• Resilience, patience, and confidence working alongside people experiencing complex and changing mental health challenges.
• Demonstrated ability to maintain strong professional boundaries, manage competing priorities, and complete administrative requirements accurately.
• Availability to work a rotating 24/7 roster including overnight, weekend, and public holiday shifts.
• First Aid & CPR certificate.
• Full driver licence with no restrictions.
• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Responsibilities

• Provide person centred support with daily living activities, including cooking, cleaning, accessing public transport, attending appointments, and building independent living skills.
• Deliver recovery focused case management and support residents to work towards goals identified in their individual support plans.
• Complete intake, registration, assessment, and referral processes while maintaining accurate and timely documentation.
• Support medication management processes, including medication administration support and related record keeping in line with organisational requirements.
• Develop and review holistic, strengths based individual support plans that promote recovery, wellbeing, and independence.
• Assist residents with transition planning, helping them move into independent living or access other appropriate services and supports.
• Build and maintain effective partnerships with clinical teams, NDIS providers, community organisations, and other stakeholder groups to achieve positive client outcomes.

Skills

Communication

Interpersonal skills

Resilience

Time management

Education

Bachelor's degree or higher in Human Services/Social Work/Psychology

Certificate IV in Community Services or Mental Health

Job description

Mission Australia in New South Wales seeks a Residential Recovery Worker for the HASI Plus program in Eastwood. You will provide person-centred recovery support, case management, and transition planning in a 24/7 on-site residential setting.

Work closely with clinical partners and community services to help residents achieve independence and wellbeing. Role requires a degree or Certificate IV in related fields, experience in mental health, and ability to engage with diverse stakeholders.