Recovery-Driven Refuge Support Coordinator

Ruah; Western Australia; On-site; AUD 93,000 - 110,000; Full time

Benefits offered by this job

Salary from 92,575 AUD + Super

5 weeks annual leave

17.5% annual leave loading

16 weeks parental leave (32 weeks at ½

Employee Assistance Program

Journey Cover

Salary packaging benefits up to 15,900

Meal entertainment packaging up to 2,

Job summary

Ruah in Western Australia is seeking a Support Coordinator to work directly with women and children accessing a family and domestic violence refuge. This is a designated female-only position under the Equal Opportunity Act 1984 (WA).

The role is a full-time 12‑month maximum term contract, 38 hours per week across 5 days, with rotating rosters including 8:00am‑4:00pm, 9:00am‑5:00pm and 10:00am‑6:00pm. You will develop recovery plans, coordinate support interventions and provide high‑quality case

Qualifications

• Relevant qualifications in Community Services, Social Work, Psychology, Counselling, Mental Health or a related discipline, and/or equivalent experience.
• Experience in case management, care coordination or recovery-oriented support.
• Strong goal planning and client engagement skills that support positive outcomes.
• Advanced computer skills, including Microsoft Office and client management systems.

Responsibilities

• Coordinate client support plans and recovery-focused interventions.
• Build strong relationships with clients, their networks and external service providers.
• Undertake case management activities, including assessments, referrals and appointments.
• Support highly disengaged clients to reconnect with services and achieve positive outcomes.
• Prepare high-quality case notes, reports and service documentation.
• Facilitate group programs and contribute to recovery-oriented practice.
• Work collaboratively with Peer Workers and other multidisciplinary team members.
• Provide guidance and capacity building support to team members.

Skills

Case management

Client engagement

Mentoring teammates

Advanced computer skills

Education

Qualifications in Community Services or related field

Tools

Microsoft Office

Client management systems

Job description

Ruah in Western Australia is seeking a Support Coordinator to work directly with women and children accessing a family and domestic violence refuge. This is a designated female-only position under the Equal Opportunity Act 1984 (WA).

The role is a full-time 12‑month maximum term contract, 38 hours per week across 5 days, with rotating rosters including 8:00am‑4:00pm, 9:00am‑5:00pm and 10:00am‑6:00pm. You will develop recovery plans, coordinate support interventions and provide high‑quality case