Recover@Work Partner

Goodstart Early Learning; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Discounted childcare

Fitness Passport

Discounted health care

Exclusive discounts

Free annual flu shot

Extra leave options

First Nations support

Job summary

Goodstart Early Learning is seeking a Recover@Work Partner in Alexandria, NSW to manage a diverse caseload of workers' compensation matters and provide expert advice to leaders and teams. The role emphasizes end-to-end case management, injury management, and RTW knowledge to drive fair resolutions.

You will work with a national Recover@Work team, balancing stakeholder needs while contributing to a culture of inclusion and continuous improvement, with strong emphasis on child safety and staff

Qualifications

• Minimum 3 years’ experience in injury management and workers compensation management.
• Current Return to Work Coordinator (RTWC) certification.
• Desirable – tertiary qualifications in Injury Management or Health & Safety.
• Demonstrated customer service mindset with high accuracy.
• Experience in a fast-paced, high-volume environment.
• Strong written and verbal communication skills.
• Flexible and adaptable to a dynamic environment.
• Current Working with Children Check for the State or Territory residing in

Responsibilities

• Manage a diverse caseload of workers' compensation matters across the lifecycle of a claim.
• Provide end-to-end case management and trusted advice to leaders and team members.
• Drive claims to a resolution by applying injury management and RTW knowledge.
• Balance stakeholder perspectives and build trust-based relationships across levels.
• Contribute to a positive, inclusive culture and support the wellbeing of our people.

Skills

Injury management

Workers' compensation management

Stakeholder engagement

Customer service mindset

Attention to detail

Communication skills

Education

RTWC certification

Injury Management or Health & Safety degree

Job description

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Location:Alexandria NSW - with 1 day based at the Alexandria Centre Support Office and a minimum of 1-2 day onsite at services

Employment Type:Permanent Full Time

Be Part of a Team That Puts People First

Join Goodstart as aRecover@Work Partnerwhere you’ll play a key role managing a diverse caseload of Workers Compensation matters and providing expert WC advice. Drawing on your extensive workers compensation, legislative knowledge, and stakeholder management skills, you’ll deliver tailored, pragmatic solutions that empower leaders, support our people, and create positive outcomes every day.

Supported by a passionate national Recover@Work team, this is your chance to make a real impact while enjoying excellent benefits, career growth, and a purpose-led culture.

Your Impact:

As a Recover@Work Partner, you’ll manage a diverse caseload of WC matters across the lifecycle of a claim, providing end-to-end case management and trusted advice to leaders and team members.

Drawing on your extensive WC expertise, you’ll utilise your injury management and RTW knowledge to drive WC claims to a resolution —ensuring outcomes are fair, consistent, and aligned with Goodstart’s values.

Working closely with stakeholders across all levels, you’ll balance multiple perspectives, influence decision-making, and build strong, trust-based relationships. As part of a national Recover@Work team, you’ll contribute to a positive, inclusive culture, simplify complexity, and create Amazing Goodstarter Experiences every day.

What Goodstart can offer you:

• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• Minimum 3 years’ experience in injury management and workers compensation management
• Current Return to Work Coordinator (RTWC) certification - or willing to obtain.
• Desirable – tertiary qualifications in Injury Management or Health & Safety
• Demonstrated customer service mindset that keeps the customer at the centre of what you do
• Highly efficient with high levels of accuracy and attention to detail
• Experience working in a fast paced and high-volume environment
• Demonstrated written and verbal communication skills with the ability to adjust style to meet audience requirements
• Flexible and able to operate in a dynamic environment
• Current Working with Children Check for the State or Territory residing in

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.