Records Officer

Iron Mountain; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Iron Mountain in Canberra is seeking a detail-oriented Records Officer to join our Operations team. You will safeguard client information across physical and digital environments on-site and at offsite facilities, bridging traditional archiving with modern digital lifecycle processes.

The role requires 2+ years in records management or archiving, strong knowledge of EDRMS, and baseline security clearance. You will conduct audits, manage lifecycles, and ensure compliant, accurate record handling

Qualifications

• 2+ years of experience in records management or archiving.
• Strong knowledge of EDRMS platforms and record lifecycle processes.
• Baseline security clearance and ESC eligibility.
• Meticulous attention to detail and strong ethics.

Responsibilities

• Manage physical and digital file consignments, aligning with policies.
• Administer record lifecycles within EDRMS at customer premises.
• Digitisation and Scan on Demand services for mixed media records.
• Execute monthly audits and annual reviews of sentenced records at offsite locations.
• Conduct QA checks on digitised materials for scanning accuracy.

Skills

Records management

Archiving

Document digitisation

EDRMS platforms

Record lifecycle

NAA guidelines

Attention to detail

Compliance

Tools

EDRMS software

Job description

AUS | Hume | 34 - 42 Sheppard Street

Full time

J0108877

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an detail-oriented Records Officer to join our Operations team.

In this role you’ll play a key part in maintaining the integrity, security, and accessibility of crucial client information across both physical and digital environments. Working on-site at customer premises and across offsite storage facilities, you will help bridge traditional archiving with modern digital lifecycle processes. Your rigorous focus on compliance and accuracy ensures our clients' most sensitive data remains safe, structured, and seamlessly accessible when it matters most.

What You’ll Do

In This Role, You Will

• Manage physical and digital file consignments, including appraisal, sentencing, archiving, and destruction in alignment with customer policies and NAA guidelines.
• Administer record lifecycles directly within customer EDRMS systems at customer premises.
• Perform digitisation and Scan on Demand services for mixed media records, systematically destroying physical files post-retrieval where required.
• Execute monthly audits and annual reviews of sentenced records held in offsite locations.
• Conduct continuous quality assurance checks across all digitised materials to ensure complete scanning accuracy.

What You’ll Bring

The Ideal Candidate Will Have

• 2+ years of experience in records management, archiving, or document digitisation.
• Strong knowledge of EDRMS platforms, record lifecycle processes, and NAA instructions and guidelines.
• Active BASELINE security clearance (required prior to commencement).
• Ability to obtain and maintain an Employment Suitability Clearance (ESC).
• Meticulous attention to detail, strong personal ethics, and a disciplined approach to physical and digital auditing.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0108867