Records Assistant

Department: Information Management; Sydney; On-site; AUD 78,000 - 85,000; Part time

Job summary

Department of Communities and Justice NSW in Sydney is seeking a Records Management Officer to join our team and support the management of information across DCJ. This on-site role sits in a busy office/warehouse environment where accuracy, confidentiality, and strong organisational skills are essential.

No experience required. The temporary vacancy is up to 12 months with a salary of 78,000 to 84,799 AUD per year, plus superannuation; training and development opportunities are provided to build

Qualifications

• No experience required for this entry-level role.

Responsibilities

• Maintain, retrieve, and track physical and digital records according to DCJ standards and legislative requirements.
• Accurately update databases and record movements to keep information reliable and up to date.
• Provide excellent customer service and support as a first point of contact for enquiries.
• Coordinate multiple tasks and competing priorities while ensuring accuracy and confidentiality.
• Undertake physical duties safely, including lifting, bending, climbing ladders, and moving files within office and warehouse environments.
• Contribute to continuous improvement by supporting efficient and effective records management practices.

Skills

Records management

Customer service

Administration

Information systems

Job description

$78,000 - $84,799 a year

Casual/Temporary

No experience required

5d ago , from Department of Communities and Justice NSW

• Location – Silverwater (Ground Floor of the Silverwater Correctional Complex)
• Employment type – Temporary up to 12 months with possibility extension
• Salary – $78,000 pa - $84,799 pa plus employers’ contribution to superannuation and annual leave loading

Your role

Looking to kick-start your career in the NSW Government?

We are seeking a motivated and enthusiastic Records Management Officer to join our team and play an important role in supporting the management of information across DCJ. This is a great opportunity for someone who is organised, reliable, and eager to build valuable skills in records management, administration, customer service, and information systems.

Working in a dynamic records and warehouse environment, you'll help ensure important information is secure, accurate, and accessible, supporting both internal teams and the community we serve. You'll gain hands‑on experience, work alongside supportive colleagues, and contribute to meaningful outcomes across the organisation.

What you’ll do

• Maintain, retrieve, and track physical and digital records in accordance with DCJ standards and legislative requirements.
• Accurately update databases and record movements to ensure information remains reliable and up to date.
• Provide excellent customer service and support as a first point of contact for enquiries.
• Coordinate multiple tasks and competing priorities while ensuring accuracy and confidentiality.
• Undertake physical duties safely, including lifting, bending, climbing ladders, and moving files within office and warehouse environments.
• Contribute to continuous improvement by supporting efficient and effective records management practices.

What we’re looking for

We're looking for someone who is:

• Eager to learn and build a career within the NSW Government.
• A reliable and proactive team player with a positive attitude.
• Highly organised, with strong attention to detail and a commitment to accuracy.
• Comfortable working in a fast‑paced environment and managing competing priorities.
• Confident using technology and learning new systems.
• Comfortable undertaking manual handling and physical tasks in line with DCJ safety guidelines.
• Available to work full‑time in an office‑based role.
• Able to obtain or hold a valid Working with Children Check.

Why Join Us?

• Gain valuable experience within a large and diverse NSW Government agency.
• Develop transferable skills in records management, administration, customer service, and information management.
• Work in a supportive and inclusive team environment.
• Build a strong foundation for future career opportunities across DCJ and the broader NSW public sector.
• Contribute to work that supports positive outcomes for the people and communities of NSW.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Applications close

Friday, 25 September 2026 at 11:59pm AEST.

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Julie Black via email at ***********@dcj.nsw.gov.au

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3*** or via email at **********@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook:

www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.