Administration Officer - Talent Pool

Department: Work and Education Operations Team; Sydney; Hybrid; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Parramatta/Parramatta office and home/

Health & Wellbeing Programs

Training and development opportunities

Job summary

Corrective Services NSW (CSNSW) is part of the Department of Communities and Justice NSW and provides correctional services and programs to reduce reoffending. The Administration Officer role supports the CSNSW Industry unit with clerical duties in a hybrid Full Time setting at Berkshire Park.

The position involves general administration, document preparation, records management, and calendar coordination, contributing to efficient operations and safer communities.

Qualifications

• Experience in office administration.
• Experience using business systems and office software.

Responsibilities

• Provide general administrative support to help the team run smoothly, including managing records, preparing routine communications, and organising meetings and events.
• Gather and organise information and prepare documents and correspondence that meet organisational standards to support communication and decision-making.
• Process routine financial and purchasing tasks, following workplace policies and procedures.
• Answer enquiries and, when needed, refer or elevate issues to the appropriate person to ensure accurate information is provided.
• Keep records and databases up to date, ensuring information is accurate, stored correctly, and easy to access.
• Be part of a high performing dynamic team who are very supportive and encouraging.

Skills

Office administration

MS Word

MS Excel

MS Access

MS Teams

Pronto

EDRMS

SAP

Ellipse

NSW Driver Licence

Tools

Pronto

MS Word

MS Excel

MS Access

MS Teams

EDRMS

SAP

Ellipse

Job description

Department: Work and Education Operations Team – Berkshire Park NSW

Full time

Hybrid

15d ago , from Department of Communities and Justice NSW

Location – Francis Greenway Correctional Centre, Berkshire Park

Employment type – Full Time, Talent Pool to fill future Ongoing or Temporary positions

Salary – Clerk Grade 3/4 - $87,199 - $95,48 (plus employer’s superannuation and annual leave loading)

Your role

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community.

CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration.

The Administration Officer provides administrative and support services to facilitate the operation of the Corrective Servies Industry unit.

What you’ll do

• Provide general administrative support to help the team run smoothly, including managing records, preparing routine communications, and organising meetings and events.
• Gather and organise information and prepare documents and correspondence that meet organisational standards to support communication and decision-making.
• Process routine financial and purchasing tasks, following workplace policies and procedures.
• Answer enquiries and, when needed, refer or elevate issues to the appropriate person to ensure accurate information is provided.
• Keep records and databases up to date, ensuring information is accurate, stored correctly, and easy to access.
• Be part of a high performing dynamic team who are very supportive and encouraging.

What we’re looking for

• Use of business systems, such as MS Word, MS Excel, MS Access, MS Teams, Pronto, EDRMS, SAP, Ellipse
• Experience in office administration
• Experience to address the Key Accountabilities and Focus Capabilities of the role
• Current NSW Driver Licence and preparedness to drive a vehicle in the course of performing the role

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Opportunity to work from Parramatta, CSI Corporate Office (Berkshire Park) and home
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Potential for acting up opportunities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 27 September 2026 at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Susan Stapleton via email at **************@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rachel Urquhart-Secord on 02 9354 1*** or via email ***************@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the position in Berkshire Park.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.