Receptionist - Northern Honda & Geely Epping (Part-Time)

Jowett Motor Group; Melbourne; On-site; AUD 33,000 - 39,000; Part time

Benefits offered by this job

Paid Parental Leave

Ongoing training and development

Recognition and team events

Employee Assistance Program (EAP)

Women in Automotive partnership

Leaders who set clear expectations

Job summary

Jowett Motor Group’s Northern Honda & Geely Epping is seeking a friendly Part-Time Receptionist to greet guests, answer calls and support the showroom team. The role focuses on delivering a professional, welcoming front-of-house experience in a busy dealership environment.

Working hours are 1:00 pm–5:30 pm, Monday to Friday. You will handle basic administrative tasks, coordinate appointments and assist service, sales and parts teams.

Qualifications

• You bring a friendly, professional, customer-focused attitude.
• Strong communication and interpersonal skills.
• Excellent organizational skills with attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Confidence using computers and basic administrative systems.
• Reliability and a strong work ethic.
• Previous reception or customer service experience is preferred but not essential.

Responsibilities

• Greet customers and visitors in a professional and friendly manner.
• Answer and direct incoming phone calls promptly and accurately.
• Manage general customer enquiries and direct them to the appropriate department.
• Maintain a tidy and welcoming reception and waiting area.
• Provide administrative support to service, sales and parts teams as required.
• Process basic paperwork and data entry.
• Assist with appointment scheduling and customer follow-ups.
• Support day-to-day dealership operations as needed.

Skills

Friendly demeanor

Customer service

Communication skills

Organization

Multitasking

Computer literacy

Reliability

Reception experience

Job description

Receptionist - Northern Honda & Geely Epping (Part-Time)

Northern Honda & Geely Epping, part of the award-winning, family-owned Jowett Motor Group, is seeking a friendly and reliable Part-Time Receptionist to join our team.

This role is ideal for someone who is well-organized, professional, and enjoys being the first point of contact in a busy dealership environment. You will play a key role in supporting our customers and internal teams while delivering a welcoming front-of-house experience. We are specifically seeking an engaging, energetic, and personable individual who can enhance the showroom presence and set a positive tone for the dealership.

Working hours: Monday to Friday, 1:00 pm - 5:30 pm

We back our people properly. Here's what that looks like:

• Paid Parental Leave - 12 week's primary carer, 2 weeks secondary.
• Ongoing training and development (online and face-to-face) with real internal career pathways.
• Recognition and team events (BBQs, birthdays, group Christmas party).
• Employee Assistance Program (EAP).
• A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
• Leaders who set clear expectations, back you, and want you to succeed.

About the role

As a Part-Time Receptionist, you will be the first point of contact for customers visiting or calling our dealership. You'll be responsible for delivering a professional and welcoming front-of-house experience while providing administrative support to the wider team. This role suits someone who is organized, friendly, and confident in a fast-paced environment.

Key responsibilities

• Greet customers and visitors in a professional and friendly manner.
• Answer and direct incoming phone calls promptly and accurately.
• Manage general customer enquiries and direct them to the appropriate department.
• Maintain a tidy and welcoming reception and waiting area.
• Provide administrative support to the service, sales, and parts teams as required.
• Process basic paperwork and data entry.
• Assist with appointment scheduling and customer follow-ups.
• Support day-to-day dealership operations as needed

About you

You’ll bring:

• A friendly, professional, and customer-focused attitude.
• Strong communication and interpersonal skills.
• Excellent organizational skills with attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Confidence using computers and basic administrative systems.
• Reliability and a strong work ethic.
• Previous reception or customer service experience (preferred but not essential).

Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Motorrad, Honda, Audi, Geely, Chery and JMG Used Cars. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people.

Diversity & inclusion

We welcome applications from people of all backgrounds, ages, genders and cultures.

A National Police Check is required prior to commencement.

Company Overview

Jowett Motor Group was born from the experience and forethought of Tony Jowett in 1995 with brands Audi, Volkswagen and Subaru, before opening Eastern Honda Doncaster in 2000 which remains today. JMG has continued as a family-owned and operated business with its award-winning group of BMW and Honda dealerships across Victoria, South Australia and now the Australian Capital Territory. JMG is an established retail partner of Honda Australia, operating three metro Honda Centres: Eastern Honda, Northern Honda & Brighton Honda Centre. The JMG journey with Honda has been recognised by multiple National Dealer of the Year and Customer Excellence awards, to now leading national sales and service volumes. A new era was marked in 2013 for JMG with the opening of its first BMW dealership, Waverley BMW. Fast establishing itself as a key member of the BMW dealership network through a strong customer focused approach and commitment to excellence, JMG acquired South Yarra BMW in 2020. This was followed by the greenfield development of Berwick BMW opening in late 2020 and the recent introduction of Berwick MINI Garage. 2021 marked the opening of Glenelg BMW and MINI Garage in South Australia with a full redevelopment of the Glenelg site underway - due for completion in the second half of 2025. In September 2024, JMG will officially take over all existing business operations in Canberra BMW - including Canberra MINI Garage and Canberra BMW Motorrad. The growth plan for JMG continues with the opening of Chery Doncaster in July 2024 and Chery Brighton in early 2025. The JMG Executive Team is committed to fostering growth and excellence in the automotive retail operations sector. The Group aims to continue to collaborate with current and future Original Equipment Manufacturers (OEMs) to deliver award-winning retail experiences for customers while creating job opportunities for the automotive industry and current JMG employees.