Receptionist (Grade1), Intensive Care Unit

Barwon Health; Geelong; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging benefits

Wellbeing program

Employee Assistance Program

Job summary

Barwon Health in Geelong, Victoria, is seeking a Receptionist to provide clerical and administrative support to the Intensive Care Unit team and visitors. You will create a welcoming environment, manage files and patient lists, and liaise with staff to ensure smooth admissions.

The role requires proficiency in Microsoft 365, strong IT skills, attention to detail, and excellent communication. Weekend and evening shifts are included on a fortnightly basis, offering opportunities to grow within a

Qualifications

• Proficient in Microsoft Office with strong administrative, clerical, and reception experience in confidential environments, preferably healthcare
• Skilled in planning, developing, and implementing systems to support efficient unit operations and activities
• Strong communication and liaison skills with the ability to assist, advise, and respond to routine issues across all levels of staff and external stakeholders
• Detail-oriented team player with the ability to work collaboratively while remaining self-directed and organised

Responsibilities

• Providing a welcoming and inclusive environment to all patients and visitors
• Answering the telephone to address queries
• Preparation of files and patient lists for daily admissions
• Liaising with patients, visitors, Intensive Care Unit and other hospital staff

Skills

Microsoft Office

Reception experience

Administrative skills

Confidential environments

Communication skills

Tools

Microsoft 365

Job description

Job Category -Administration - Ward Clerk

• Be part of an innovative, multidisciplinary team that provides a specialised patient-centred service
• Expand your skills with a wide variety of administrative tasks in a supportive team environment
• This role includes weekend and evening shifts fortnightly from 4.15 pm to 8.30pm on Saturday & 8am to 4.30pm on Sunday

About the role

As an effective member in a busy team environment, the Receptionist is responsible for providing clerical and administrative support to our Intensive Care Unit team and visitors to the Intensive Care Unit

Key responsibilities

• Providing a welcoming and inclusive environment to all patients and visitors
• Answering the telephone to address queries
• Preparation of files and patient lists for daily admissions
• Liaising with patients, visitors, Intensive Care Unit and other hospital staff

The successful candidate will need excellent computer skills, and be proficient in Mircrosoft 365. The successful candidate will have the ability to organise and adapt to changing demands, and have exceptional communication skills to work in a fast paced environment.

What we're looking for

• Proficient in Microsoft Office with strong administrative, clerical, and reception experience in confidential environments, preferably healthcare
• Skilled in planning, developing, and implementing systems to support efficient unit operations and activities
• Strong communication and liaison skills with the ability to assist, advise, and respond to routine issues across all levels of staff and external stakeholders
• Detail-oriented team player with the ability to work collaboratively while remaining self-directed and organised

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Attractive salary packaging benefits
  • Living expenses capped at $9,010
  • Meals and entertainment capped at $2,650

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

Additional information

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)