Receptionist - Full Time for Orthodontic Practice

seek.com.au; Wollongong City Council; On-site; AUD 50,000 - 60,000; Full time

Job summary

Orthodontic Practice Illawarra is seeking a full-time receptionist to join our busy team across four Illawarra locations. You will greet patients, manage appointments, handle enquiries, and support both administrative and clinical tasks in a small, supportive environment.

Ideal applicants bring strong customer service skills, reliability, and good English communication. Dental/orthodontic experience is not essential as training will be provided, and weekend work is not required.

Qualifications

• Experience as a receptionist is desirable but not essential.
• Strong written and verbal communication skills are essential.
• Proficiency with Microsoft Office is required; Dolphin Management is desirable but not essential.
• Reliable and punctual with a positive can-do attitude.

Responsibilities

• Greeting and welcoming patients in a friendly and professional manner.
• Scheduling and managing patient appointments.
• Handling patient enquiries and providing information about our practice.
• Maintaining patient records and processing payments.
• Assisting with administrative tasks including letters, filing and ordering supplies.
• Providing support to the clinical team when needed.

Skills

Customer service

Microsoft Office

Dolphin Management

Communication

Reliability

Tools

Microsoft Office Suite

Job description

Receptionist - Full Time for Orthodontic Practice

Receptionist for busy orthodontic practice

Work across our 4 locations in the Illawarra

Small and supportive team environment

Monday to Friday only. Your weekends are free

About us

We are a busy orthodontic practice seeking a full-time receptionist to join our team. If you are enthusiastic, reliable and enjoy providing exceptional customer service and administrative support in a fast-paced environment.

What you will be doing

We are looking for an experienced receptionist who understands the importance of being the first point of contact in a busy practice.

Orthodontic experience is not essential as the successful applicant will be trained in all aspects of a busy orthodontic practice, including assisting in the clinic when required.

However, adaptability, a positive work attitude, and a willingness to learn are a must.

You will need to enjoy working in a small team environment and can develop an easy rapport with both patients and parents alike.

Key responsibilities include

• Greeting and welcoming patients in a friendly and professional manner


• Scheduling and managing patient appointments


• Handling patient enquiries and providing information about our practice


• Maintaining patient records and processing payments


• Assisting with administrative tasks including patient and dentist letters, filing and ordering supplies


• Providing support to the clinical team when needed

What we're looking for

• Previous experience as a receptionist is desirable but not essential


• Excellent customer service skills and the ability to work well in a small team


• Strong written and verbal communication skills with a good command of English essential


• Proficiency with Microsoft Office is required. Experience with Dolphin Management is desirable but not essential


• Reliable and punctual with a positive can-do attitude

You must have your own vehicle & current drivers licence, as some travelling isrequired between practices

References will be requested for the short-listed candidates

Only short-listed candidates will be contacted.