Receptionist | Doncaster

Bupa; Melbourne; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Health insurance discounts

Partner discounts/benefits

Career development programs

Job summary

Bupa Dental Doncaster is seeking a friendly Dental Receptionist for casual shifts, including Mondays and Fridays. You’ll manage front desk reception, schedule appointments, process billing and payments, and ensure accurate patient records in a busy dental practice.

Experience as a receptionist is valued, ideally in healthcare. We value great communication, a positive attitude, and the ability to build rapport with patients while delivering excellent service.

Qualifications

• Available to work Mondays and Fridays (as stated)
• Previous dental reception experience is highly regarded, but not essential; prior receptionist experience in health/medical setting preferred
• You are a motivated self-starter in a fast-paced, dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients in a cheerful manner

Responsibilities

• Provide reception services at the front office of dental practices
• Manage patient appointments, billing, and payment receipts
• Oversee records and document management

Skills

Communication

Interpersonal skills

Customer service

Organised

Attention to detail

Rapport building

Self-motivated

Reception experience

Job description

• Dental Receptionist | Bupa Dental Doncaster
• Employment Type: Casual (Monday 7:45am to 6:30pm, Friday 7:45am to 6:00pm)
• Practice Details: Chairs: 3 | Close to public transport, with regular buses servicing nearby Westfield Doncaster! | Practice Information

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Receptionist role is to

provide reception services at the front office of our Dental Practices, manage patient appointments, billing, payment receipts and oversee records and document management.

What you’ll need to make it possible

• Available to work Mondays and Fridays
• Previous dental reception experience is highly regarded, but not essential. However, applicants must have prior receptionist experience, ideally within a health or medical setting.
• You’re a motivated self-starter, this is a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients, in a cheerful, light-hearted manner

As part of the application process, you may be invited to complete a short online interview powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths.

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.