Dental Assistant/Receptionist

Bupa Dental; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance discounts

Apple discounts

Samsung discounts

JB Hi-Fi discounts

Gym discounts

Spa discounts

Job summary

Bupa Dental on the Gold Coast is seeking a capable front-office administrator to manage patient appointments, billing, payments and records while supporting clinical care delivery. You will promote patient education in dental health and contribute to a smooth, professional practice operation.

This role includes weekday shifts with occasional Saturday work, and you’ll be part of a friendly team committed to high-quality patient experiences and a supportive work environment.

Qualifications

• Provide chair-side assistance for dental professionals, including suction, passing instruments, and mixing techniques.
• Assist with X-ray procedures and maintain instrumentation knowledge.
• Clean and prepare treatment rooms and instruments per infection control standards.
• Follow service quality standards and work health and safety policies.

Responsibilities

• Oversee patient appointments, billing, payments and records.
• Support clinical care delivery and patient education in dental health.
• Contribute to smooth, professional operation of the practice.
• Collaborate with the team to ensure a positive patient experience.

Job description

Employment Type: Full time permanent & Casual

Working Hours Full time permanent:

• 9-day fortnight
• Weekday shifts between 7:30am and 5:30pm (typically 7:45am to 5:15pm)
• Rotating Saturday shifts, 8:00am to 2:00pm

Working hours: Casual - every Saturday 8am-2pm

Practice Details: 6 Chair |About Us

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We're a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of this job is..

To provide a high-quality front-office experience within the Dental Practice, overseeing patient appointments, billing, payments, and records, while supporting clinical care delivery, promoting patient education in dental health, and contributing to the smooth and professional operation of the practice.

What you'll need to make it possible

• Provide chair-side assistance for dental professionals providing dental treatment including usage of suction, passing instruments and materials, mixing techniques, assist in x-rays procedures and knowledge of instrumentation.
• Clean and prepare the treatment room, dental instruments and equipment in accordance with infection control standards and BDC procedures;
• Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplace.
• Be responsible for work performed with a medium level of accountability or discretion
• Assist with the management of appointment schedules including booking, cancellation, rebooking and confirming appointments as required.

Why you'll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you'll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.