Receptionist

Bupa Australia; Adelaide; Remote; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Discounts

Tech perks

Lifestyle perks

Job summary

Bupa Dental Tea Tree Plaza is seeking aReceptionist to provide professional front desk services, manage patient appointments, billing, and records with a welcoming, efficient approach.

The role emphasizes quick learning, a positive attitude, and adherence to health, safety, information security standards, along with Bupa values. On-site work at Tea Tree Plaza, with regular weekday hours.

Qualifications

• Receptionist experience is a bonus.
• Manage front desk operations including patient enquiries, appointment scheduling, recalls and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation and correspondence in line with practice and regulatory requirements.

Responsibilities

• Manage front desk operations and patient enquiries.
• Schedule appointments and recalls; handle reminder calls.
• Process and coordinate patient billing, payments and invoicing.
• Ensure accurate patient records and compliant documentation.

Skills

Receptionist experience

Customer service

Front desk

Billing and payments

Job description

Receptionist | Bupa Dental Tea Tree Plaza

Practice Details: Chairs 13

Employment Type: Full time

Working Days / Hours: Monday 8h00 – 6h00pm; Tuesday 8h00 – 6h30pm; Wednesday RDO; Thursday 8h00 – 6h30pm; Friday 8h00 – 5pm

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is…

• To provide professional and friendly reception services at the front office of the Dental Practice, while efficiently managing patient appointments, billing and payment processing, as well as maintaining accurate patient records and documentation.
• What you’ll need to make it possible:
• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.
• Receptionist experience is a bonus, what matters most is a quick learner with a positive, can do attitude.

Why you’ll love it?

• A people-first culture that supports your health, happiness, and wellbeing.
• Career growth opportunities through ongoing learning and internal pathways.
• Exclusive benefits and discounts, including health insurance, tech, fitness, and lifestyle perks.
• A workplace that recognises, rewards, and celebrates your success.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

As part of the application process, you’ll be invited to complete a short online interview powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths.