Medical Receptionist

For Health Group; Dapto; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Uniform provided

Wellbeing benefits

Dental discounts

Competitive hourly rate

Job summary

ForHealth Group is seeking a Casual Medical Receptionist to join our Dapto practice. You will be the first point of contact for patients, manage front desk operations, and provide administrative support to health care professionals.

The role involves greeting patients, collecting and entering data, scheduling appointments, answering calls, and handling ad hoc administrative tasks. We value persona—professional, detail‑oriented, and capable of multitasking within a collaborative team.

Qualifications

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professional presentation.

Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Skills

Customer service

Telephone manners

Detail orientation

Multi-tasking

Pracsoft/Medtech knowledge

Team and independence

Presentation

Pracsoft/Medtech

Tools

Pracsoft/Medtech

Job description

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Dapto practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).