Receptionist

Royal Sydney Golf Club; Sydney; Presencial; AUD 32 000 - 46 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Learning & Development opportunities

Staff wellbeing program with fitness/g

Daily staff meals

Uniforms

Staff discounts

Free street parking

Public transport access

Resumo da oferta

Royal Sydney Golf Club in Rose Bay, Sydney, seeks a friendly, detail-oriented Reception/Admin professional to deliver exceptional service to members and guests. You will manage accommodation bookings, check-ins/outs, and dining reservations within a rotating roster that includes early mornings and late evenings.

A NSW RSA and strong communication skills are essential. Join a prestigious private club offering staff meals, uniforms, and discounts, plus opportunities for development.

Qualificações

• Minimum 1 year experience in Reception or admin related role.
• Demonstrated passion for customer service.
• Strong organizational skills with the ability to remain composed under pressure.
• Excellent verbal and written communication skills, with the ability to build and maintain strong working relationships.
• Intermediate computer skills including word, excel and outlook programs.
• Valid NSW RSA.
• Working rights in Australia.

Responsabilidades

• Deliver the highest standard of service to members and guests.
• Enforce club rules and dress regulations.
• Assist members and guests with enquiries in a professional manner.
• Organise bookings for accommodation and confirm requests prior to check-in.
• Perform check-ins and check-outs for accommodation.
• Organise bookings for Dining Room/Club Bar.
• Stay up to date with daily meetings, fixtures and events in the Green Book.
• Arrange taxis/Ubers for members and guests as required.
• Assist with purchases in the Cellar Door and other reception-based retail initiatives.

Conhecimentos

Reception

Customer service

Organization

Verbal/written English

Formação académica

RSA NSW

Ferramentas

Outlook

Excel

Word

Descrição da oferta de emprego

Set in the beautiful location of Rose Bay, Royal Sydney, one of Australia’s premier private members’ clubs combines tradition with a modern approach to hospitality. With world-class facilities the Club is recognized nationally and internationally for its sporting and hospitality excellence.

The role:

Reporting into the Clubhouse Operations Manager you will be the hub of information, responsible for creating a seamless member & guest experience and delivering exceptional service levels.

This is a part‑time role offering 15-25 hours a week, requiring availability to work during the week, weekends and on public holidays (rotating roster) with shifts ranging between5.30am starts to 9.30pm finishes.

Key tasks include:

• Deliver the highest standard of service to members and guests.
• Ensure the Club’s rules and regulations are adhered to including enforcing the dress regulations.
• Assist members and guests with all enquiries in a professional and timely manner.
• Organise bookings for accommodation, confirming requests prior to check in.
• Perform check‑ins and outs for accommodation.
• Organise bookings for Dining Room/Club Bar.
• Remain up to date at all times with the day’s meetings, fixtures and upcoming events in the Green Book.
• Order taxis/ubers for members and guests as required.
• Assist members and guests with purchases in the Cellar Door, and other Reception based retail initiatives.

What does the Club need from me?

• Minimum 1-year experience in either a Reception or admin related role.
• Demonstrated passion for customer service.
• Strong organisational skills with the ability to remain composed under pressure.
• Excellent verbal and written communication skills, with the ability to build and maintain strong working relationships.
• Intermediate computer skills including word, excel and outlook programs.
• Valid NSW RSA.
• Working rights in Australia.

Why Choose Us?

We value the 'staff experience' and offer competitive benefits, including:

• Learning & Development opportunities
• Staff wellbeing program with fitness classes, golf lessons, and more.
• Daily staff meals, uniforms, and staff discounts (wine, retail, dry cleaning and more).
• Free street parking and easy access to public transport.
• The position pays $28.35 per hour plus penalty rates on weekends.

We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them.

If you ready for your next career move, we can't wait to hear from you!