Receptionist

Summerset Holdings; Gold Coast City; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Meals, accommodation, uniforms andBoot

Job summary

Summerset Holdings is seeking an experienced Receptionist to work drive-in-drive-out on a 2/1 roster at our client’s remote mining village in Central Queensland. Reporting to the Village Manager, you will manage day-to-day site administration, coordinate documentation, support personnel and maintain efficient systems.

Key duties include handling calls, greeting guests, records, travel bookings, onboarding, payroll support, and liaising with stakeholders while adhering to company policies.

Qualifications

• Previous Administration or Receptionist experience.
• Strong written and verbal communication skills.
• Proficient with multiple computer systems.
• Ability to prioritise tasks in a fast-paced environment.
• High attention to detail and strong organisational skills.
• FIFO/DIDO or resource sector experience highly regarded.
• Australian Open & unrestricted Driver’s Licence.
• Own reliable transport to get to and from Rolleston each swing.
• Clear National Police Clearance less than 12 months old.
• Full Australian working rights.
• Willingness to work day or night shifts.
• Fitness and resilience to pass a QLD Coal Board Medical and Drug & Alcohol Screen.

Responsibilities

• Answer and direct incoming calls to the appropriate contacts
• Greet and assist guests and clients with professionalism
• Maintain accurate records, reports, and data entry
• Coordinate travel and accommodation bookings for personnel
• Assist with onboarding and mobilisation of employees and contractors
• Support payroll, timesheets, and compliance documentation
• Liaise with internal departments and external stakeholders
• Ensure adherence to company policies and procedures

Skills

Administration experience

Communication skills

Computer skills

Task prioritisation

Attention to detail

Flexibility

Job description

Receptionist

ISS is seeking an experienced Receptionist to work Drive‑in‑Drive‑out on a 2&1 roster to our clients remote Mining Village in Central Queensland.

Reporting to the Village Manager, you will play a key role in ensuring the smooth day‑to‑day administrative operations of the site. You will be responsible for coordinating site documentation, supporting personnel, and maintaining efficient systems.

About the Role

• Answer and direct incoming calls to the appropriate contacts
• Greet and assist guests and clients with professionalism
• Maintain accurate records, reports, and data entry
• Coordinate travel and accommodation bookings for personnel
• Assist with onboarding and mobilisation of employees and contractors
• Support payroll, timesheets, and compliance documentation
• Liaise with internal departments and external stakeholders
• Ensure adherence to company policies and procedures

About You

To be successful in this role, you will need:

• Previous Administration or Receptionist experience
• Strong written and verbal communication skills
• Strong computer skills with experience across multiple systems
• Ability to prioritise competing tasks in a fast‑paced environment
• High attention to detail and strong organisational skills
• FIFO/DIDO or resource sector experience highly regarded
• A current Open & unrestricted Australian Driver’s Licence (No P Plates, interstate, or international licences accepted)
• Your own reliable transport to get to and from Rolleston each swing
• A clear National Police Clearance less than 12 months old
• Full Australian working rights
• Flexibility to work day or night shifts
• Fitness and resilience to pass a QLD Coal Board Medical and Drug & Alcohol Screen

What's on Offer?

• Retention and Referral Reward Program
• Meals, accommodation, uniforms and boots provided
• Ongoing training and career development opportunities
• Access to mental, financial and physical wellbeing programs

Our Commitment to Diversity and Inclusion

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.