Receptionist

In House Print; City of Brisbane; On-site; AUD 45,000 - 55,000; Full time

Job summary

In House Print is seeking a friendly and professional Receptionist to join our team on a full-time basis in Underwood, QLD. You’ll be the first point of contact for clients and visitors, creating a welcoming experience while supporting reception and day-to-day administration.

You’ll also assist walk-in customers with basic graphic design work, including simple layouts and updates to existing artwork. Some graphic design experience and familiarity with Adobe Creative Suite are preferred.

Qualifications

• Experience in receptionist or front-of-house roles.
• Some graphic design experience, ideally with Adobe InDesign/Illustrator/Photoshop.
• Excellent verbal and written communication skills.
• Strong organisational and time-management abilities.
• Proficiency with standard office software and phone systems.

Responsibilities

• Welcome clients, visitors and delivery personnel in a friendly and professional manner.
• Answer and direct phone calls, handle routine enquiries and provide information about our printing and design services.
• Assist walk-in customers with basic graphic design tasks, artwork changes and simple layouts to suit their printing requirements.
• Gather clear instructions from customers and liaise with our design and production teams as needed.
• Manage the reception area, keeping it clean, organised and welcoming.
• Schedule and confirm appointments, maintain accurate records and assist with coordinating meetings as required.
• Process incoming and outgoing mail and packages, monitor office supplies and notify management when stock is running low.
• Provide general administrative support across the business, including data entry and record-keeping.

Skills

Reception experience

Customer service

Graphic design

Adobe Creative Suite

Organisational skills

Communication skills

Tools

Adobe InDesign

Illustrator

Photoshop

Job description

In House Print is seeking a friendly and professional Receptionist to join our team on a full-time basis in Underwood, QLD.

As the first point of contact for our clients and visitors, you’ll help create a welcoming experience while keeping our reception and day-to-day administration running smoothly. Alongside your reception duties, you’ll also assist walk-in customers with basic graphic design work, including simple layouts and updates to existing artwork.

This is a varied role suited to someone who enjoys working with people, staying organised and putting their creative skills to practical use. Some graphic design experience and familiarity with Adobe Creative Suite are preferred.

About the role

In House Print is seeking a friendly and professional Receptionist to join our team on a full-time basis in Underwood, QLD.

As the first point of contact for our clients and visitors, you’ll help create a welcoming experience while keeping our reception and day-to-day administration running smoothly. Alongside your reception duties, you’ll also assist walk-in customers with basic graphic design work, including simple layouts and updates to existing artwork.

This is a varied role suited to someone who enjoys working with people, staying organised and putting their creative skills to practical use. Some graphic design experience and familiarity with Adobe Creative Suite are preferred.

Key responsibilities

• Welcome clients, visitors and delivery personnel in a friendly and professional manner.

• Answer and direct phone calls, handle routine enquiries and provide information about our printing and design services.

• Assist walk-in customers with basic graphic design tasks, artwork changes and simple layouts to suit their printing requirements.

• Gather clear instructions from customers and liaise with our design and production teams as needed.

• Manage the reception area, keeping it clean, organised and welcoming.

• Schedule and confirm appointments, maintain accurate records and assist with coordinating meetings as required.

• Process incoming and outgoing mail and packages, monitor office supplies and notify management when stock is running low.

• Provide general administrative support across the business, including data entry and record-keeping.

What we’re looking for

• Previous experience in reception, customer service or a similar front-of-house role.

• Some graphic design experience, ideally using Adobe InDesign, Illustrator or Photoshop. This is preferred but not essential.

• Excellent verbal and written communication skills, with a friendly, helpful and professional approach.

• Strong organisational and time management skills, with the ability to balance customer enquiries, administrative duties and occasional design tasks.

• Confidence using standard office software and telephone systems. Experience with appointment scheduling or customer relationship management software would be an advantage.

• Attention to detail and accuracy when handling customer instructions, artwork and administrative records.

• The ability to work efficiently during busy periods, handle sensitive information discreetly and support other team members when needed.

What we offer

At In House Print, we value our employees and provide a supportive, collaborative work environment where everyone’s contribution matters.

We offer competitive remuneration based on experience, opportunities for professional development and a team culture that encourages learning and personal growth. We also value the health and wellbeing of our staff and take a flexible approach to work arrangements where possible.

About us

In House Print provides high-quality printing and related services, with a strong focus on reliability, attention to detail and excellent customer service. We pride ourselves on our friendly, collaborative workplace and on helping our customers bring their ideas to life.

If you’re an organised, approachable person who enjoys customer service and would welcome the opportunity to use your graphic design skills in a varied reception role, we’d love to hear from you.