Receptionist | The Dental Practice Bathurst Bathurst, New South Wales

Bupa Dental; Bathurst; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance discounts

Partner discounts (Apple, Samsung, JBH

Career development opportunities

Job summary

The Dental Practice Bathurst, part of Bupa, is seeking a friendly Receptionist to join our Bathurst NSW team. You will manage front desk operations, greet patients, handle appointments, and ensure smooth billing and documentation processes.

Applicants with healthcare reception or admin experience will fit well in our connected, patient‑focused environment. A professional demeanor and attention to accuracy will help you thrive with our values and standards.

Qualifications

• Experience in reception or admin roles is preferred.
• Healthcare environment experience is a plus.
• Ability to manage patient inquiries with professionalism.

Responsibilities

• Manage front desk operations and patient inquiries.
• Schedule appointments and handle recalls/reminders.
• Process patient billing and payments; coordinate lab bookings.
• Maintain accurate patient records and documentation.

Skills

Customer service

Communication

Scheduling

Billing

Job description

Receptionist | The Dental Practice Bathurst Bathurst, New South Wales

Receptionist | The Dental Practice, Bathurst NSW.

Practice Details: Chairs: 3 | About us (opens in new window)

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.
The purpose of this job is…
To provide professional and friendly reception services at the front office of the Dental Practice, while efficiently managing patient appointments, billing and payment processing, as well as maintaining accurate patient records and documentation.

What you’ll need to make it possible:

• Manage front desk operations, including patient enquiries, appointment scheduling, recalls, and reminder calls.
• Process patient billing, payments, invoicing, and coordinate laboratory bookings as required.
• Maintain accurate patient records, documentation, and correspondence in line with practice and regulatory requirements.
• Provide a professional, welcoming environment while adhering to health, safety, information security standards, and Bupa’s values.

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

If thissounds exciting,we’dlove to hear from you.Let’sshape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.