Receptionist | Brighton Brighton, Victoria

Bupa; Melbourne; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance discounts

Apple partnerships

Samsung partnerships

JB Hi-Fi partnerships discount

Gym and spa discounts

Job summary

Bupa is seeking a Receptionist to support front desk operations at our Dental Practices in Melbourne. You will manage patient appointments, handle billing and payments, and oversee records and document management with a customer‑focussed, friendly approach.

The role requires at least 6 months in a healthcare reception setting or as a Dental Assistant moving into reception, with excellent communication, organisation and a cheerful demeanour. AI interview may be part of the process.

Qualifications

• Minimum 6 months’ experience in a healthcare reception role, or Dental Assistant experience with an interest in moving into reception.
• You're a motivated self-starter in a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients in a cheerful, light-hearted manner

Responsibilities

• Provide reception services at the front office of our Dental Practices, manage patient appointments, billing, payment receipts and oversee records and document management

Skills

Customer service

Communication

Interpersonal skills

Organisation

Job description

• Working Hours:Monday, Tuesday, Wednesday & Thursday 8:15am to 6:00pm and alternate Saturdays 9:00am to 4:30pm.
• Practice Details: Chairs: 4 |Great location with onsite parking, shops, cafes and the beach just a short walk away!! |Practice Information

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people tolive longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

The purpose of the Receptionist role is toprovide reception services at the front office of our Dental Practices, manage patient appointments, billing, payment receipts and oversee records and document management.

What you’ll need to make it possible

• Minimum 6 months’ experience in a healthcare reception role, or Dental Assistant experience with an interest in moving into reception.
• You're a motivated self-starter, this is a fast paced and dynamic role
• Exceptional communication and interpersonal skills
• Passionate about customer service and patient care
• Organised with attention to detail
• Ability to build rapport with patients, in a cheerful, light-hearted manner

As part of the application process, you may be invited to complete a short online interview powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths.

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.