Reception & Workplace Support

Food and Wine; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

Colliers WMS is seeking a receptionist on an initial contract basis to support a prestigious corporate client in Melbourne CBD. You will be the first point of contact for visitors, clients, and employees, delivering a welcoming and professional workplace experience.

You will also support meeting room operations, events, office administration, and workplace services to ensure the office runs smoothly each day.

Qualifications

• Front-of-house experience desirable
• Reception duties including answering calls and visitors
• Basic AV and meeting room support experience
• Strong organisation and multitasking abilities

Responsibilities

• Provide a professional and welcoming front-of-house experience for all visitors and staff
• Manage incoming calls, inquiries, and correspondence with prompt responses
• Coordinate meeting room bookings and setup, including basic AV support
• Maintain clean and well-organised reception, meeting rooms and shared spaces
• Support courier/services, mail, and deliveries as required
• Arrange refreshments and catering for meetings and events
• Assist with general office administration and operations to ensure smooth daily function
• Build positive relationships with internal stakeholders and service partners

Job description

Job Description

Colliers WMS is seeking an exceptional candidate to join our team on an initial contract basis, supporting a prestigious corporate client in Melbourne CBD. This opportunity offers the chance to become an integral part of a highly professional workplace environment, delivering exceptional front-of-house experiences while supporting the day-to-day operations of a busy corporate office.

As the first point of contact for visitors, clients and employees, you will play a key role in creating a welcoming and professional workplace experience. Beyond reception responsibilities, you will support meeting room operations, events, office administration, and workplace services, ensuring the office operates smoothly and efficiently each day.

Key accountabilities will include, but not be limited to:

• Providing a professional and welcoming front-of-house experience for all visitors, clients and employees.
• Managing incoming calls, enquiries and correspondence, ensuring prompt and accurate responses.
• Coordinating meeting room bookings, room set-up and basic AV support to ensure meetings run seamlessly.
• Maintaining reception, meeting rooms and shared workspaces to a consistently high standard.
• Managing visitor access, sign-in procedures and workplace security processes.
• Coordinating courier services, incoming and outgoing mail, and parcel deliveries.
• Arranging refreshments and catering requirements for meetings and events.
• Supporting workplace events, functions and client engagement activities.
• Assisting with general office administration and operational support activities as required.
• Building strong relationships with internal stakeholders, visitors and service partners to deliver an outstanding workplace experience.