Reception & Facilities Coordinator

Dairy Australia; City of Melbourne; Hybrid; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Hybrid work model

On-site Southbank office

Job summary

Dairy Australia in Melbourne's Southbank is seeking a friendly Reception & Facilities Coordinator for a 12-month fixed-term, part-time role. You will greet visitors, coordinate facilities, support the People & Culture team, and help ensure a smooth, welcoming workplace.

The role offers hybrid working across the Southbank office and home office, with Monday to Friday, 8:30am–3:00pm hours. You should be highly organized, proactive and capable of balancing reception duties with facilities

Qualifications

• Experience in reception, office coordination, facilities, workplace experience or a customer-facing role.
• Excellent communication and relationship-building skills.
• Strong organisational and time management skills.

Responsibilities

• Provide a professional and welcoming front-of-house experience for employees, visitors, contractors and guests.
• Coordinate the day-to-day operation of office facilities, workplace services and administration.
• Manage relationships with building management, service providers and suppliers to ensure a safe, efficient and well-maintained workplace.
• Support workplace health and safety activities, employee engagement initiatives and office events.
• Coordinate office resources including meeting spaces, equipment, access passes, parking and pool vehicles.
• Provide administrative support to the People & Culture team, including invoice processing, employee documentation and general P&C administration.

Skills

Reception experience

Office coordination

Facilities management

Customer-facing

Microsoft Office

Tools

Microsoft Office

Job description

Job Type: Fixed Term Part Time

Location: Southbank

Job Category: Administration & Office Support

Job Description

Where good people grow great futures

At Dairy Australia, we believe in growing great futures - that includes yours. Here, you’ll contribute to something bigger: the livelihood of farmers, the sustainability of communities in dairy regions and the future of one of Australia's most vital industries.

Working alongside people whose knowledge and passion run deep, you’ll love being part of a team where flexibility matters and support comes in abundance. What’s more, we’re as invested in your growth as we are in the industry's future.

Whether you’re new to the industry or bring years of experience to the table, if you’re after work that’s practical, challenging and deeply connected to real outcomes, you’ll find it at Dairy Australia.To learn more, watch the video below.

Your opportunity

We're looking for a friendly, organised and proactive Reception & Facilities Coordinator to help create a welcoming, professional and positive workplace experience for our people, visitors and stakeholders. This is a 12-month fixed-term, part-time opportunity, working onsite Monday to Friday from 8.30am to 3.00pm.

This role is also open for Job Sharing - 2 or 3 days per week - please advise in cover letter if interested in job sharing.

As the first point of contact for our Southbank office, you'll play an important role in shaping the experience of everyone who walks through our doors. You'll balance reception responsibilities with facilities coordination and provide administrative support to our People & Culture team.

This is a hands‑on role suited to someone who enjoys variety, takes pride in creating great experiences for others and loves being the person who keeps everything running smoothly behind the scenes.

Responsibilities Include

• Provide a professional and welcoming front‑of‑house experience for employees, visitors, contractors and guests.
• Coordinate the day‑to‑day operation of office facilities, workplace services and administration.
• Manage relationships with building management, service providers and suppliers to ensure a safe, efficient and well‑maintained workplace.
• Support workplace health and safety activities, employee engagement initiatives and office events.
• Coordinate office resources including meeting spaces, equipment, access passes, parking and pool vehicles.
• Provide administrative support to the People & Culture team, including invoice processing, employee documentation and general P&C administration.

About You

You’re someone who naturally builds rapport, enjoys helping others and brings a positive, customer‑focused approach to everything you do. You're highly organised, proactive and comfortable juggling a variety of tasks whilst maintaining strong attention to detail.

You’ll Bring

• Experience in reception, office coordination, facilities, workplace experience or a customer‑facing role
• Excellent communication and relationship‑building skills
• Strong organisational and time management skills
• Confidence using Microsoft Office applications
• A proactive and solutions‑focused mindset
• The ability to work independently while being a collaborative team member.

Why Dairy Australia?

Are you someone who isn’t afraid to roll up their sleeves and make things happen? At Dairy Australia, you’ll fit right in.

Here, you’ll be surrounded by good people who are genuine, down to earth and as driven as you. Our people care – about the work, each other and doing what’s right for the industry. You’ll see this every day, whether you work in our Melbourne office or in any of our eight dairy regions across Australia.

We believe your best work happens when you're supported to thrive. That's why we focus on creating the right environment for you to make a meaningful impact while maintaining a genuine work‑life balance.

What does this mean for you?

• Flexibility that works: Find a better balance with hybrid working across our Southbank office and your home office. Structure your work around what needs to get done - because we know your best work happens when life is in balance.
• Where good people grow: You'll be part of a close‑knit, high‑performing team of grounded changemakers, where your expertise is valued and your professional growth is actively encouraged.
• Culture of innovation and care: Here at Dairy Australia, we’re open to each other’s ideas, we operate with integrity, and we're driven to find the best solutions for our employees and stakeholders - because we’re all united by a common purpose.

Join us and help build great futures

Please note:

As part of Dairy Australia’s recruitment process, you may be required to undergo a National Police Check and provide evidence of your right to work in Australia.