Reception & Business Support

Hancock Prospecting Pty Ltd; Perth; On-site; AUD 45,000 - 60,000; Full time

Job summary

Hancock Prospecting in Perth seeks a professional Receptionist & Business Support Coordinator to be the first point of contact for visitors and clients. You will provide essential administrative support across the wider business, ensuring smooth front office operations and timely responses to enquiries.

The ideal candidate is highly organised, proactive and able to manage multiple priorities while maintaining exceptional service standards, supporting HR, finance and operations as required.

Qualifications

• Previous experience in reception, office administration or business support.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• A professional and approachable manner.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint.
• High attention to detail and ability to maintain confidentiality.
• Strong problem-solving skills and initiative with a flexible approach to tasks.
• Ability to work independently while contributing positively to a team environment.

Responsibilities

• Welcome visitors and clients in a professional and friendly manner.
• Manage incoming calls, emails and general enquiries.
• Coordinate meeting room bookings and visitor arrangements.
• Ensure reception and common areas are maintained to a high standard.
• Manage incoming and outgoing mail, couriers and deliveries.
• Provide administrative support to leadership and wider business teams.
• Coordinate meetings, travel arrangements and accommodation bookings.
• Prepare correspondence, reports and business documents.
• Assist with document control and records management.
• Support onboarding activities for new employees.
• Maintain office supplies and liaise with external suppliers and service providers.
• Assist with event coordination and company functions.
• Support various HR, finance and operational administration activities as required.

Skills

Reception experience

Office administration

Communication skills

Organisational skills

MS Office proficiency

Tools

Microsoft Office Suite

Job description

Hancock Prospecting is one of Australia's most successful private companies, with interests spanning iron ore, coal, beef, dairy, mineral exploration, and development. Our mission is to bring Australia's world-class mineral resources and agricultural products to market while creating long-term value and opportunity.

We are seeking a professional, organised and customer-focused Receptionist & Business Support Coordinator to join our growing Perth-based offices. This is a pivotal role that serves as the first point of contact for visitors, clients and stakeholders while providing essential administrative and operational support to the wider business.

The ideal candidate will be proactive, highly organised and able to manage multiple priorities while maintaining exceptional customer service standards.

Key Responsibilities

Reception & Front Office

• Welcome visitors and clients in a professional and friendly manner.
• Manage incoming calls, emails and general enquiries.
• Coordinate meeting room bookings and visitor arrangements.
• Ensure reception and common areas are maintained to a high standard.
• Manage incoming and outgoing mail, couriers and deliveries.

Business Support & Administration

• Provide administrative support to leadership and wider business teams.
• Coordinate meetings, travel arrangements and accommodation bookings.
• Prepare correspondence, reports and business documents.
• Assist with document control and records management.
• Support onboarding activities for new employees.
• Maintain office supplies and liaise with external suppliers and service providers.
• Assist with event coordination and company functions.
• Support various HR, finance and operational administration activities as required.

To be successful in this role, you will possess:

• Previous experience in reception, office administration or business support.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• A professional and approachable manner.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint.
• High attention to detail and ability to maintain confidentiality.
• Strong problem-solving skills and initiative with a flexible approach to tasks.
• Ability to work independently while contributing positively to a team environment.